problem with TSM and library TS3100

[ty0]

Hello!

I have configuration:
AIX 5300-08-01-0819
TSM Server 5.3.2
TS3100
Library Firmware 7.30
Drive Firmware Revision 89B2 (LTO4 FH)

cartridge in library LTO-4 (800GB native/ 1600GB compressed )

bash-3.2# lsdev -Cc tape
rmt0 Available 07-08-02 IBM 3580 Ultrium Tape Drive (FCP)
smc0 Available 07-08-02 IBM 3573 Tape Medium Changer (FCP)

ash-3.2# lslpp -L | grep Atape
Atape.driver 11.6.0.0 C F IBM AIX Enhanced Tape and

In TSM i do:

define library 3100lib libtype=scsi shared=yes autolabel=yes resetdrives=yes
define path TSM 3100lib srctype=server autodetect=yes desttype=library device=/dev/smc0 online=yes

tsm: TSM>q libr 3100lib f=d ANR2017I Administrator ADMIN issued command: QUERY LIBR 3100lib f=d

Library Name: 3100LIB
Library Type: SCSI
ACS Id:
Private Category:
Scratch Category:
WORM Scratch Category:
External Manager:
Shared: Yes
LanFree:
ObeyMountRetention:
Primary Library Manager:
WWN: 2001000E1112B6CE
Serial Number: 00L2U78K1809_LL0
AutoLabel: Yes
Reset Drives: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 07/23/09 00:59:25

define drive 3100lib dr00 serial=autod online=yes element=autod cleanfreq=asneeded
define path TSM DR00 srctype=server desttype=drive library=3100lib device=/dev/rmt0 online=yes

tsm: TSM>q drive f=d
ANR2017I Administrator ADMIN issued command: QUERY DRIVE f=d

Library Name: 3100LIB
Drive Name: DR00
Device Type: GENERICTAPE
On-Line: Yes
Read Formats:
Write Formats:
Element: 256
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN:
Serial Number:
Last Update by (administrator): ADMIN
Last Update Date/Time: 07/23/09 01:00:31
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED


why Device Type: GENERICTAPE ?? not LTO ??

what i did wrong ?

define devclass LTO4 library=3100lib devtype=lto format=ultrium2c estcapacity=800G mountretention=10 mountwait=20 mountlimit=drives
or
define devclass LTO4 library=3100lib devtype=lto format=ultrium2c estcapacity=400G mountretention=10 mountwait=20 mountlimit=drives

tsm: TSM>audit library 3100lib checklabel=barcode
ANR2017I Administrator ADMIN issued command: AUDIT LIBRARY 3100lib checklabel=
barcode
ANR0984I Process 10 for AUDIT LIBRARY started in the BACKGROUND at 01:14:15.
ANR8457I AUDIT LIBRARY: Operation for library 3100LIB started as process 10.
ANS8003I Process number 10 started.

tsm: TSM>ANR8439I SCSI library 3100LIB is ready for operations.
ANR8461I AUDIT LIBRARY process for library 3100LIB completed successfully.
ANR0985I Process 10 for AUDIT LIBRARY running in the BACKGROUND completed with
completion state SUCCESS at 01:14:15.


tsm: TSM>checkin libvol 3100lib search=yes checklabel=barcode status=private
ANR2017I Administrator ADMIN issued command: CHECKIN libvol 3100lib search=yes
checklabel=barcode status=private
ANR0984I Process 11 for CHECKIN LIBVOLUME started in the BACKGROUND at
01:15:17.
ANR8422I CHECKIN LIBVOLUME: Operation for library 3100LIB started as process
11.
ANS8003I Process number 11 started.

tsm: TSM>ANR8788W Unable to read the barcode of cartridge in slot-id 4097 in library
3100LIB; loading in drive to read label.
ANR8311E An I/O error occurred while accessing drive DR00 (/dev/rmt0) for READ
operation, errno = 5.
ANR8357I Error reading label of volume from slot-element 4097 in drive DR00
(/dev/rmt0) of library 3100LIB.
ANR8788W Unable to read the barcode of cartridge in slot-id 4098 in library

 

[jdenton]

Do you have any scratch tapes available? Perhaps checkin a tape as scratch and attempt to run a Database backup of the TSM server.

Ba db devcl=lt04 type=full

 

[LED888]

Since we ae using Atape.driver, I am suspecting that the TS3100 is by IBM.
The drives that are in the TS3100, I suspect that they are non-IBM.
If we are using non-IBM drives in the TS3100, should be using the TSM device driver
for the tape drives.

Good Luck,
Sias

 

[cozcol]

Here are my details from AIX6.1 and 3582lib tape library

root@ /var/log/tsm/client # lsdev -Cc tape
rmt0 Available 03-08-00-2,0 IBM 3580 Ultrium Tape Drive
rmt1 Available 03-08-01-1,0 IBM 3580 Ultrium Tape Drive
smc0 Available 03-08-01-1,1 IBM 3582 Library Medium Changer

root@ /var/log/tsm/client # lslpp -L | grep Atape
Atape.driver 11.0.2.0 C F IBM AIX Enhanced Tape and
r
oot@/var/log/tsm/client # oslevel -r
6100-00

And indeed the details for my drives are :-

Library Name: 3582LIB
Drive Name: LTO1
Device Type: LTO
On-Line: Yes


So there is something incorrect with the drivers device driversnot picking up on LTO drives.

My drives on a Solaris box (Tape library is a L25) is Drive type: Generic.

 

[ty0]

thanks you all for answer!

to LED888
on this site http://www-01.ibm.com/support/docview.wss?rs=663&uid=swg21238577 said driver for ts3100 on this page ftp://ftp.software.ibm.com/storage/devdrvr/AIX/
I installed last version Atape.11.6.0.0.bin

to jdenton
now i start next command:
tsm: TSM>checkin libvol 3100lib search=yes checklabel=barcode status=scratch
ANS8003I Process number 13 started.

tsm: TSM>q pr
Process Process Description Status
Number
-------- -------------------- -------------------------------------------------
13 CHECKIN LIBVOLUME ANR8425I Checking in volumes in search mode in
library 3100LIB.
now i'm wait result

to cozcol

"So there is something incorrect with the drivers device driversnot picking up on LTO drives." may need install lower version Atape ?

 

[ty0]

to jdenton

process 13 CHECKIN LIBVOLUME finished

tsm: TSM>Ba db devcl=lt04 type=full
ANR2351E BACKUP DB: Device class LT04 is not defined.
ANS8001I Return code 11.

Device class LT04 is not defined. ??

tsm: TSM>q dev
Device Device Storage Device Format Est/Max Mount
Class Access Pool Type Capacity Limit
Name Strategy Count (MB)
--------- ---------- ------- --------- ------ -------- ------
DISK Random 3
LTO4 Sequential 0 LTO ULTRI- 819,200. DRIVES
UM2C 0

 

[ty0]

In library ts3100:

status Media Attention
all Volume Serial Unknown
only clearning cartridge have label CLNU47L1

 

[jdenton]

define devclass LTO4 library=3100lib devtype=lto format=ultrium2c estcapacity=400G mountretention=10 mountwait=20 mountlimit=drives


My bad.. that must be the letter o not ZERO..

ba db devcl=lto4 type=full


q devcl f=d

 

[ty0]

define devclass LTO4 library=3100lib devtype=lto format=ultrium2c estcapacity=400G mountretention=10 mountwait=20 mountlimit=drives

tsm: TSM>ba db devcl=lto4 type=full
ANR2280I Full database backup started as process 3.
ANS8003I Process number 3 started.

tsm: TSM>q pr
ANR0944E QUERY PROCESS: No active processes found.
ANS8001I Return code 11.

tsm: TSM>q devcl f=d

Device Class Name: DISK
Device Access Strategy: Random
Storage Pool Count: 3
Device Type:
Format:
Est/Max Capacity (MB):
Mount Limit:
Mount Wait (min):
Mount Retention (min):
Label Prefix:
Library:
Directory:
Server Name:
Retry Period:
Retry Interval:
Shared:
High-level Address:
Minimum Capacity:
WORM: No
Scaled Capacity:
Last Update by (administrator):
more... (<ENTER> to continue, 'C' to cancel)

Last Update Date/Time: 07/10/09 16:56:18

Device Class Name: LTO4
Device Access Strategy: Sequential
Storage Pool Count: 0
Device Type: LTO
Format: ULTRIUM2C
Est/Max Capacity (MB): 409,600.0
Mount Limit: DRIVES
Mount Wait (min): 20
Mount Retention (min): 10
Label Prefix: ADSM
Library: 3100LIB
Directory:
Server Name:
Retry Period:
Retry Interval:
Shared:
High-level Address:
Minimum Capacity:
WORM: No
Scaled Capacity:
more... (<ENTER> to continue, 'C' to cancel)

Last Update by (administrator): ADMIN

 

[ty0]

but when i want to reinstall driver atape.drive
i have next error:

geninstall -u -I "gX -J -w" -Z -f File 2>&1

File:
Atape.driver

0503-409 installp: bosboot verification starting...
installp: bosboot verification completed.
0503-408 installp: bosboot process starting...
nm: /tmp/bosboot_323824_25288/unix_23919: 0654-203 Specify an XCOFF object modul
e.
nm: /tmp/bosboot_323824_25288/unix_23919: 0654-203 Specify an XCOFF object modul
e.
This file is not changed; compression does not save space.

0301-101 /usr/lib/boot/bin/mkboot_chrp: Device open failure: /tmp/bosboot_323824
_25288/unix_23919.Z

0301-158 bosboot: mkboot failed to create bootimage.

0301-165 bosboot: WARNING! bosboot failed - do not attempt to boot device.
The installation or updating script is unable to continue
0503-407 installp: An error occurred during bosboot processing.
Please correct the problem and rerun installp.


maybe this is a problem, driver no correct installed and problem with aix ?

bash-3.2# bosboot -a
nm: /tmp/bosboot_299224_4497/unix_7635: 0654-203 Specify an XCOFF object module.
nm: /tmp/bosboot_299224_4497/unix_7635: 0654-203 Specify an XCOFF object module.
This file is not changed; compression does not save space.

0301-101 /usr/lib/boot/bin/mkboot_chrp: Device open failure: /tmp/bosboot_299224_4497/unix_7635.Z

0301-158 bosboot: mkboot failed to create bootimage.

0301-165 bosboot: WARNING! bosboot failed - do not attempt to boot device.

what this ??

 

[jdenton]

q act begint=-6 s='process: 3' enter this on TSM server

Try to find out what happened to process 3.. did it mount a tape ? or error out

test your Atape driver. enter these commands from aix prompt.

tapeutil -f /dev/smc0 devids

tapeutil -f /dev/smc0 inventory

 

[ty0]

tsm: TSM>ba db devcl=lto4 type=full
ANR2280I Full database backup started as process 5.
ANS8003I Process number 5 started.

tsm: TSM>q act begint=-6 s='PROCESS: 5'

Date/Time Message
-------------------- ----------------------------------------------------------
07/24/09 10:08:41 ANR0984I Process 5 for DATABASE BACKUP started in the
BACKGROUND at 10:08:41. (SESSION: 2, PROCESS: 5)
07/24/09 10:08:41 ANR2280I Full database backup started as process 5.
(SESSION: 2, PROCESS: 5)
07/24/09 10:08:41 ANR4571E Database backup/restore terminated - insufficient
number of mount points available for removable media.
(SESSION: 2, PROCESS: 5)
07/24/09 10:08:41 ANR0985I Process 5 for DATABASE BACKUP running in the
BACKGROUND completed with completion state FAILURE at
10:08:41. (SESSION: 2, PROCESS: 5)
07/24/09 10:08:49 ANR2017I Administrator ADMIN issued command: QUERY ACTLOG
begint=-6 s="PROCESS: 5" (SESSION: 2)

bash-3.2# tapeutil -f /dev/smc0 devids
Reading element device ids...

Drive Address 256
Drive State .................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Same Bus as Medium Changer ..... Yes
SCSI Bus Address Vaild ......... No
Logical Unit Number Valid ...... No
Device ID ...................... IBM ULT3580-TD4 1310151153

bash-3.2# tapeutil -f /dev/smc0 inventory
Reading element status...

Robot Address 1
Robot State .................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Drive Address 256
Drive State .................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Same Bus as Medium Changer ..... Yes
SCSI Bus Address Vaild ......... No
Logical Unit Number Valid ...... No
Volume Tag .....................

Slot Address 4096
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4097
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4097
Media Inverted ................. No
Volume Tag .....................

Slot Address 4098
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4098
Media Inverted ................. No
Volume Tag .....................

Slot Address 4099
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4100
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4101
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4102
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4103
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4104
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4104
Media Inverted ................. No
Volume Tag .....................

Slot Address 4105
Slot State ..................... Abnormal
ASC/ASCQ ....................... 3003
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4105
Media Inverted ................. No
Volume Tag ..................... CLNU47L1

Slot Address 4106
Slot State ..................... Normal
ASC/ASCQ ....................... 0000
Media Present .................. No
Robot Access Allowed ........... Yes
Source Element Address Valid ... No
Media Inverted ................. No
Volume Tag .....................

Slot Address 4107
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4107
Media Inverted ................. No
Volume Tag .....................

Slot Address 4108
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4108
Media Inverted ................. No
Volume Tag .....................

Slot Address 4109
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4109
Media Inverted ................. No
Volume Tag .....................

Slot Address 4110
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4110
Media Inverted ................. No
Volume Tag .....................

Slot Address 4111
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4111
Media Inverted ................. No
Volume Tag .....................

Slot Address 4112
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4112
Media Inverted ................. No
Volume Tag .....................

Slot Address 4113
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4113
Media Inverted ................. No
Volume Tag .....................

Slot Address 4114
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4114
Media Inverted ................. No
Volume Tag .....................

Slot Address 4115
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4115
Media Inverted ................. No
Volume Tag .....................

Slot Address 4116
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4116
Media Inverted ................. No
Volume Tag .....................

Slot Address 4117
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4117
Media Inverted ................. No
Volume Tag .....................

Slot Address 4118
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4118
Media Inverted ................. No
Volume Tag .....................

Slot Address 4119
Slot State ..................... Abnormal
ASC/ASCQ ....................... 8301
Media Present .................. Yes
Robot Access Allowed ........... Yes
Source Element Address ......... 4119
Media Inverted ................. No
Volume Tag .....................

 

[jdenton]

ty0,

Good output your Atape driver is ok..
You only have the 1 tape drive in the library.. lets update the devcl to format=drive.

upd devcl lto4 library=3100lib devtype=lto format=drive


update the device class and try the db backup again.

 

[ty0]

"Good output " sorry i dont known how to hide output

tsm: TSM>upd devcl lto4 library=3100lib devtype=lto format=drive
ANR2205I Device class LTO4 updated.

tsm: TSM>ba db devcl=lto4 type=full
ANR2280I Full database backup started as process 6.
ANS8003I Process number 6 started.

tsm: TSM>q act begint=-6 s='PROCESS: 6'

Date/Time Message
-------------------- ----------------------------------------------------------
07/24/09 17:02:15 ANR0984I Process 6 for DATABASE BACKUP started in the
BACKGROUND at 17:02:15. (SESSION: 3, PROCESS: 6)
07/24/09 17:02:15 ANR2280I Full database backup started as process 6.
(SESSION: 3, PROCESS: 6)
07/24/09 17:02:15 ANR4571E Database backup/restore terminated - insufficient
number of mount points available for removable media.
(SESSION: 3, PROCESS: 6)
07/24/09 17:02:15 ANR0985I Process 6 for DATABASE BACKUP running in the
BACKGROUND completed with completion state FAILURE at
17:02:15. (SESSION: 3, PROCESS: 6)
07/24/09 17:02:39 ANR2017I Administrator ADMIN issued command: QUERY ACTLOG
begint=-6 s="PROCESS: 6" (SESSION: 3)

 

[jdenton]

ty0.

q libv * you do have scratch volumes tapes in the library right ?

also, you might try to halt and restart TSM if you made changes to the Atape driver.

 

[ty0]

tsm: TSM>q libv *
ANR2017I Administrator ADMIN issued command: QUERY LIBV *
ANR2034E QUERY LIBVOLUME: No match found using this criteria.
ANS8001I Return code 11.
ANR2017I Administrator ADMIN issued command: ROLLBACK

 

[ty0]

tsm: TSM>checkin libvol 3100lib search=yes checklabel=barcode status=scratch
ANR2017I Administrator ADMIN issued command: CHECKIN libvol 3100lib search=yes
checklabel=barcode status=scratch
ANR0984I Process 2 for CHECKIN LIBVOLUME started in the BACKGROUND at 17:24:15.ANR8422I CHECKIN LIBVOLUME: Operation for library 3100LIB started as process 2.ANS8003I Process number 2 started.

tsm: TSM>ANR8788W Unable to read the barcode of cartridge in slot-id 4097 in library
3100LIB; loading in drive to read label.
ANR8311E An I/O error occurred while accessing drive DR00 (/dev/rmt0) for READ
operation, errno = 5.
ANR8357I Error reading label of volume from slot-element 4097 in drive DR00
(/dev/rmt0) of library 3100LIB.
ANR8788W Unable to read the barcode of cartridge in slot-id 4098 in library
3100LIB; loading in drive to read label.

process working yet

and i see that ts3100 work (loading and unloading cartridge)

 

[ty0]

"if you made changes to the Atape driver. " i dont can reinstall driver, when i want to uninstall driver atape.driver i have next message:

geninstall -u -I "gX -J -w" -Z -f File 2>&1

File:
Atape.driver

0503-409 installp: bosboot verification starting...
installp: bosboot verification completed.
0503-408 installp: bosboot process starting...
nm: /tmp/bosboot_323824_25288/unix_23919: 0654-203 Specify an XCOFF object modul
e.
nm: /tmp/bosboot_323824_25288/unix_23919: 0654-203 Specify an XCOFF object modul
e.
This file is not changed; compression does not save space.

0301-101 /usr/lib/boot/bin/mkboot_chrp: Device open failure: /tmp/bosboot_323824
_25288/unix_23919.Z

0301-158 bosboot: mkboot failed to create bootimage.

0301-165 bosboot: WARNING! bosboot failed - do not attempt to boot device.
The installation or updating script is unable to continue
0503-407 installp: An error occurred during bosboot processing.
Please correct the problem and rerun installp.

 

[jdenton]

The tapes do have external labels? for some reason the the library is unable to read the external label and then it tries to mount the tape in a drive to read the internal label. and it fails reading the internal label.

Are the tapes new? have they been used in other Systems? Do you know if they where pre-labeled internally?

 

[shenoysr]

library issue

Hi,

I was just reviewing the outputs that you pasted. From the output of tapeutil, it seems most of your library slot status is showing as abnormal. I would like to take a look at the following outputs:

From TSM Server:
show library <library_name>
show slots <library_name>
q devlc lto4 f=d
q drive f=d
q path f=d
q library f=d

Additionally, I would like you to run the following steps:

On the TSM Server command prompt:

trace disable *
trace enable pvr mms na addmsg
trace begin /path/to/pvr.out
Run the db backup here.... wait for the backup to fail and then
trace end
trace disable *

Once you provide the above information, i will analyze and let you know. Though off the top of my head this looks like a device driver issue.

Regards,
Srikanth