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Problem backing up Windows Server 2016 with IBM Spectrum Protect Backup/Archive client 8.1.0

Discussion in 'Backup / Archive Discussion' started by SpecialK, Jan 11, 2017.

  1. SpecialK

    SpecialK ADSM.ORG Member

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    Has anyone else hit a problem when trying to backup a Windows Server 2016 (Datacenter edition) using the latest IBM Spectrum Protect Backup/Archive client 8.1?

    I get the information message "ANS0361I" and the error message "ANS6718E" and backup fails. The error message is "The path contains too many nested subdirectories. The maximum number of nested directories is 1400".

    The "path" is

    '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\Windows\SoftwareDistribution\Download\0ed885b0f88686c2cdec2c047a9c5495'
     
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  3. marclant

    marclant ADSM.ORG Moderator

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    source: http://www.ibm.com/support/knowledgecenter/SSEQVQ_8.1.0/client.msgs/ANS6718E.html

    Given it happened during the systemstate and it's part of the snapshot, the actual path would be: 'C:\Windows\SoftwareDistribution\Download\0ed885b0f88686c2cdec2c047a9c5495' So check that directory, see if you can browse it. Also check the Event Viewer for indications of problems with that path.

    Also, was this a one time error or does it happen all the time?
     

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