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Erreur ANRU1008E (instance TSM inactive)

makeln

Active Newcomer
Bonjour, voici une erreur que je ne comprend pas. En effet, ce matin lorsque je voulais me connecter avec mon compte admin via
le MMC dans TSM. Mais à ma grande surprise, voici l'erreur qui est survenue :

---------
ANRU1008E
A command did not run in the allowed time. try the operation again, if the operation continues to fail, contact customer support

------
Quand je vérifie l'état de ma licence DB2 avec la commande db2licm -l, je vois que ça :

Product name: "DB2 Connect Server"
Expiry date: "Expired"
Product identifier: "db2consv"
Version information: "9.7"
Concurrent connect user policy: "Disabled"
Enforcement policy: "Soft Stop"


J'ai essayé de taper la commande db2licm -a db2ese.lic, il ajoute effectivement la licence mais le problème demeurre
et quand je tape db2licm -l le meme message ci-dessus s'affiche et je n'arrive toujours pas à me connecter :(

Aidez moi SVP, merci!!!
 
Last edited:

Harry_Redl

Moderator
ADSM.ORG Moderator
Hi,

does the server run? Can clients connect? Can you connect via dsmadmc? Can you run the server on the foreground (log in as a instance user and run it as "dsmserv" in the appropriate directory)?

Harry
 

Harry_Redl

Moderator
ADSM.ORG Moderator
Hi,

well - do not think so ... looking at one of my 6.3 servers teh "DB2 Connect Server" license is in the same state as yours. Can you show us screenshot from the MMC, corresponding activity log part from the server, info about versions ... etc?
Have it worked before?

Harry
 

makeln

Active Newcomer
I've not take screenshot before this matter. Then if it's because of right! how can i resolve it!? :confused:
Thanks!
 

Harry_Redl

Moderator
ADSM.ORG Moderator
Hi,

well ... hard to tell without more info ... does the problem persist? If I understand it correctly - everything works (server is up, backups are running) - all what is wrong you cannot issue commands from the MMC "Command Line" tool, right? Is the MMC on the same machine as the TSM server? Are you running the MMC as the TSM instance user or any other user?

Harry
 

makeln

Active Newcomer
The TSM server and the MMC are on the same Machine and the MMC is running as the TSM instance user. I'm suprised because it concerned the licence.
I've try to update the licence but nothing!
I've restart the server but nothing too...
 

Harry_Redl

Moderator
ADSM.ORG Moderator
This is what my dblicm -l says and the MMC works - that's why I do not think the license is the problem

Code:
C:\Program Files\Tivoli\TSM\db2\BIN>db2licm -l
Product name: "DB2 Enterprise Server Edition"
License type: "Limited"
Expiry date:  "Permanent"
Product identifier: "db2ese"
Version information: "9.7"

Product name: "DB2 Connect Server"
Expiry date: "Expired"
Product identifier: "db2consv"
Version information: "9.7"
Concurrent connect user policy: "Disabled"
Enforcement policy: "Soft Stop"
Harry
 

makeln

Active Newcomer
Ok i see your message, all things work well in your server? can you connect you with the TSM Instance user using the MMC?
So what's about mine?
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 18 18.4%
  • Keep using TSM for Spectrum Protect.

    Votes: 60 61.2%
  • Let's be formal and just say Spectrum Protect

    Votes: 12 12.2%
  • Other (please comement)

    Votes: 8 8.2%

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