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It wouldn't be the first time that Technotes and/or Support conflict, but
here is where I got my info.
http://ftp.support.veritas.com/pub/support/products/NetBackup_DataCenter/256117.pdf
It states...
"Starting with NetBackup DataCenter 4.5, mixed patch level versions of 4.5
are supported. This support
enables NetBackup servers to run a mixture of Feature Packs and
Maintenance Packs in your environment."
"In a mixed patch level environment at version 4.5 and above, to avoid
version conflict and resulting problems,
it is imperative to have the master server at the highest revision in your
configuration."
"If you have any media server running a Feature Pack, then the master
server must be running
this same Feature Pack, or a numerically higher one."
"No media server may have a numerically higher version of a Maintenance
Pack than the master
server."
They talk about not only mixing levels, but mixing MP and FP (as long as
the master is the highest FP). They even give an example of this. Their
example shows mixing MP1, MP2 and MP3 on media servers with FP3 on the
master. Nowhere does it say in an all MP environment (even master) that
you can't mix.
???
- Scott
Quarantine <Quarantine AT GSCCCA DOT ORG>
06/19/2003 08:32 PM
To: "'scott.kendall AT abbott DOT com'" <scott.kendall AT abbott
DOT com>
cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] exchange backup problems
I was under the same impression that you are, but Veritas assures me that
this is supported. I've specifically asked at least twice if my master
needs to be at MP4 and been told no. Mixing levels on master/media
servers isn't supported until FP3 (not MP3). Just for clarity - all
master/media are at MP3. Only thing at MP4 is the Exchange server (not a
media server). They swear to me that this is OK.
Matt
From: scott.kendall AT abbott DOT com [mailto:scott.kendall AT abbott DOT com]
Sent: Thursday, June 19, 2003 5:28 PM
To: Quarantine
Cc: veritas-bu AT mailman.eng.auburn DOT edu
"NBU 4.5 MP3 Win2K SP3 master and media servers... The server (Exchange) is
currently at MP4"
It sounds like veritas support got you into an even more unsupported state
(unless this is a typo).
You can't have an MP3 master with an MP4 media server or client.
With all the server version mixing now (master and media servers at
different levels... I think it started at MP3/FP3 and up. I don't think
this was supported with MP2 or earlier, but I may be wrong), you still
have to have the master at the highest level.
- Scott
Quarantine <Quarantine AT GSCCCA DOT ORG>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
06/19/2003 09:33 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
cc:
Subject: [Veritas-bu] exchange backup problems
Background: I'm running NBU 4.5 MP3 Win2K SP3 master and media servers. I
have a single Exchange 5.5 SP4 (on NT4 SP6a) server from which I need to
back up the directory. The server is currently at MP4. Our organization
has a zero mail retention policy, which means that I *can't* back up the
information store. In the event of a complete failure, I can only restore
the directory - no mailbox contents.
Problem: Whenever I back up Exchange (IS or directory) using the Exchange
agent, Exchange stops accepting new connections from most of my clients.
Sometimes I can restart the Exchange services, but I usually have to
reboot
because service restarts fail. I saw this problem with MP3, and applied
MP4
to the Exchange server on the recommendation of Veritas support. We're
still seeing the problem. The MP4 application also killed Outlook Web
Access (couldn't log in) and the Exchange Event Service (service failed
with
no error) until I reapplied Exchange SP4.
Questions:
1. Has anybody else seen this problem?
2. Does anybody else only back up an Exchange directory? I'm trying to
set
up a scenario where I can recreate all the mailboxes (less their content)
on
the primary Exchange server from backups taken of a secondary Exchange
server. So far, I'm not having much luck. I need to use a secondary
server
until Veritas can figure out the connection problem with my primary
server.
Thanks in advance,
Matt
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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<br><font size=2 face="Arial">It wouldn't be the first time that Technotes
and/or Support conflict, but here is where I got my info.</font>
<br>
<br><font size=2
face="Arial">http://ftp.support.veritas.com/pub/support/products/NetBackup_DataCenter/256117.pdf</font>
<br>
<br><font size=2 face="Arial">It states...</font>
<br>
<br><font size=2 face="Arial">"</font><font size=2><tt>Starting with
NetBackup DataCenter 4.5, mixed patch level versions of 4.5 are supported. This
support</tt></font>
<br><font size=2><tt>enables NetBackup servers to run a mixture of Feature
Packs and Maintenance Packs in your environment."</tt></font>
<br>
<br><font size=2><tt>"In a mixed patch level environment at version 4.5
and above, to avoid version conflict and resulting problems,</tt></font>
<br><font size=2><tt>it is imperative to have the master server at the highest
revision in your configuration.</tt></font><font size=2
face="Arial">"</font>
<br>
<br><font size=2 face="Arial">"</font><font size=2><tt>If you have any
media server running a Feature Pack, then the master server must be
running</tt></font>
<br><font size=2><tt>this same Feature Pack, or a numerically higher
one.</tt></font><font size=2 face="Arial">"</font>
<br>
<br><font size=2 face="Arial">"</font><font size=2><tt>No media server may
have a numerically higher version of a Maintenance Pack than the
master</tt></font>
<br><font size=2><tt>server.</tt></font><font size=2 face="Arial">"</font>
<br>
<br><font size=2 face="Arial">They talk about not only mixing levels, but
mixing MP and FP (as long as the master is the highest FP). They even
give an example of this. Their example shows mixing MP1, MP2 and MP3 on
media servers with FP3 on the master. Nowhere does it say in an all MP
environment (even master) that you can't mix.</font>
<br>
<br><font size=2 face="Arial">???</font>
<br>
<br>
<br><font size=2 face="Arial">- Scott</font>
<br>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>Quarantine <Quarantine AT GSCCCA DOT
ORG></b></font>
<p><font size=1 face="sans-serif">06/19/2003 08:32 PM</font>
<br>
<td><font size=1 face="Arial"> </font>
<br><font size=1 face="sans-serif"> To:
"'scott.kendall AT abbott DOT com'"
<scott.kendall AT abbott DOT com></font>
<br><font size=1 face="sans-serif"> cc:
veritas-bu AT mailman.eng.auburn DOT edu</font>
<br><font size=1 face="sans-serif"> Subject:
RE: [Veritas-bu] exchange backup problems</font></table>
<br>
<br>
<br><font size=2 color=#000080 face="Arial">I was under the same impression
that you are, but Veritas assures me that this is supported. I've
specifically asked at least twice if my master needs to be at MP4 and been told
no. Mixing levels on master/media servers isn't supported until FP3 (not
MP3). Just for clarity - all master/media are at MP3. Only thing at
MP4 is the Exchange server (not a media server). They swear to me that
this is OK.</font>
<br><font size=2 color=#000080 face="Arial"> </font>
<br><font size=2 color=#000080 face="Arial">Matt</font>
<br><font size=2 color=#000080 face="Arial"> </font>
<div align=center>
<br>
<hr></div>
<br><font size=2 face="Tahoma"><b>From:</b> scott.kendall AT abbott DOT com
[mailto:scott.kendall AT abbott DOT com] <b><br>
Sent:</b> Thursday, June 19, 2003 5:28 PM<b><br>
To:</b> Quarantine<b><br>
Cc:</b> veritas-bu AT mailman.eng.auburn DOT edu</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 face="Arial"><br>
"</font><font size=2 face="Courier New">NBU 4.5 MP3 Win2K SP3 master and
media servers</font><font size=2 face="Arial">... </font><font size=2
face="Courier New">The server (Exchange) is currently at MP4</font><font size=2
face="Arial">"</font><font size=3 face="Times New Roman"> <br>
</font><font size=2 face="Arial"><br>
It sounds like veritas support got you into an even more unsupported state
(unless this is a typo).</font><font size=3 face="Times New Roman"> <br>
</font><font size=2 face="Arial"><br>
You can't have an MP3 master with an MP4 media server or client.</font><font
size=3 face="Times New Roman"> <br>
</font><font size=2 face="Arial"><br>
With all the server version mixing now (master and media servers at different
levels... I think it started at MP3/FP3 and up. I don't think this was
supported with MP2 or earlier, but I may be wrong), you still have to have the
master at the highest level.</font><font size=3 face="Times New Roman"> <br>
<br>
</font><font size=2 face="Arial"><br>
- Scott</font><font size=3 face="Times New Roman"> <br>
<br>
</font>
<p>
<table width=100%>
<tr valign=top>
<td width=2%><font size=3 face="Times New Roman"> </font>
<td width=46%><font size=1 face="sans-serif"><b>Quarantine <Quarantine AT
GSCCCA DOT ORG></b></font><font size=3 face="Times New Roman"> </font><font
size=1 face="sans-serif"><br>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu</font><font size=3
face="Times New Roman"> </font>
<p><font size=1 face="sans-serif">06/19/2003 09:33 AM</font><font size=3
face="Times New Roman"> </font>
<td width=51%><font size=1 face="Arial">
</font><font size=1 face="sans-serif"><br>
To: veritas-bu AT
mailman.eng.auburn DOT edu</font><font size=3 face="Times New Roman">
</font><font size=1 face="sans-serif"><br>
cc: </font><font size=3
face="Times New Roman"> </font><font size=1 face="sans-serif"><br>
Subject: [Veritas-bu]
exchange backup problems</font></table>
<br><font size=3 face="Times New Roman"><br>
<br>
</font><font size=2 face="Courier New"><br>
Background: I'm running NBU 4.5 MP3 Win2K SP3 master and media servers.
I<br>
have a single Exchange 5.5 SP4 (on NT4 SP6a) server from which I need to<br>
back up the directory. The server is currently at MP4. Our
organization<br>
has a zero mail retention policy, which means that I *can't* back up the<br>
information store. In the event of a complete failure, I can only
restore<br>
the directory - no mailbox contents.<br>
<br>
Problem: Whenever I back up Exchange (IS or directory) using the
Exchange<br>
agent, Exchange stops accepting new connections from most of my clients.<br>
Sometimes I can restart the Exchange services, but I usually have to reboot<br>
because service restarts fail. I saw this problem with MP3, and applied
MP4<br>
to the Exchange server on the recommendation of Veritas support. We're<br>
still seeing the problem. The MP4 application also killed Outlook Web<br>
Access (couldn't log in) and the Exchange Event Service (service failed with<br>
no error) until I reapplied Exchange SP4.<br>
<br>
Questions:<br>
<br>
1. Has anybody else seen this problem?<br>
2. Does anybody else only back up an Exchange directory? I'm trying to
set<br>
up a scenario where I can recreate all the mailboxes (less their content) on<br>
the primary Exchange server from backups taken of a secondary Exchange<br>
server. So far, I'm not having much luck. I need to use a secondary
server<br>
until Veritas can figure out the connection problem with my primary server.<br>
<br>
Thanks in advance,<br>
Matt<br>
_______________________________________________<br>
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
</font>
<br>
<br>
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