Veritas-bu

[Veritas-bu] exchange backup problems

2003-06-19 21:32:27
Subject: [Veritas-bu] exchange backup problems
From: Quarantine AT GSCCCA DOT ORG (Quarantine)
Date: Thu, 19 Jun 2003 21:32:27 -0400
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I was under the same impression that you are, but Veritas assures me that
this is supported.  I've specifically asked at least twice if my master
needs to be at MP4 and been told no.  Mixing levels on master/media servers
isn't supported until FP3 (not MP3).  Just for clarity - all master/media
are at MP3.  Only thing at MP4 is the Exchange server (not a media server).
They swear to me that this is OK.

 

Matt

 

  _____  

From: scott.kendall AT abbott DOT com [mailto:scott.kendall AT abbott DOT com] 
Sent: Thursday, June 19, 2003 5:28 PM
To: Quarantine
Cc: veritas-bu AT mailman.eng.auburn DOT edu

 


"NBU 4.5 MP3 Win2K SP3 master and media servers... The server (Exchange) is
currently at MP4" 

It sounds like veritas support got you into an even more unsupported state
(unless this is a typo). 

You can't have an MP3 master with an MP4 media server or client. 

With all the server version mixing now (master and media servers at
different levels... I think it started at MP3/FP3 and up.  I don't think
this was supported with MP2 or earlier, but I may be wrong), you still have
to have the master at the highest level. 


- Scott 





 

Quarantine <Quarantine AT GSCCCA DOT ORG> 
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu 

06/19/2003 09:33 AM 

        
        To:        veritas-bu AT mailman.eng.auburn DOT edu 
        cc:         
        Subject:        [Veritas-bu] exchange backup problems




Background:  I'm running NBU 4.5 MP3 Win2K SP3 master and media servers.  I
have a single Exchange 5.5 SP4 (on NT4 SP6a) server from which I need to
back up the directory.  The server is currently at MP4.  Our organization
has a zero mail retention policy, which means that I *can't* back up the
information store.  In the event of a complete failure, I can only restore
the directory - no mailbox contents.

Problem:  Whenever I back up Exchange (IS or directory) using the Exchange
agent, Exchange stops accepting new connections from most of my clients.
Sometimes I can restart the Exchange services, but I usually have to reboot
because service restarts fail.  I saw this problem with MP3, and applied MP4
to the Exchange server on the recommendation of Veritas support.  We're
still seeing the problem.  The MP4 application also killed Outlook Web
Access (couldn't log in) and the Exchange Event Service (service failed with
no error) until I reapplied Exchange SP4.

Questions:

1.  Has anybody else seen this problem?
2.  Does anybody else only back up an Exchange directory? I'm trying to set
up a scenario where I can recreate all the mailboxes (less their content) on
the primary Exchange server from backups taken of a secondary Exchange
server.  So far, I'm not having much luck.  I need to use a secondary server
until Veritas can figure out the connection problem with my primary server.

Thanks in advance,
Matt
_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu




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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I was under the same impression =
that you
are, but Veritas assures me that this is supported.&nbsp; I've
specifically asked at least twice if my master needs to be at MP4 and =
been told
no.&nbsp; Mixing levels on master/media servers isn't supported until =
FP3
(not MP3).&nbsp; Just for clarity - all master/media are at MP3.&nbsp;
Only thing at MP4 is the Exchange server (not a media server).&nbsp; =
They swear
to me that this is OK.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Matt<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>=


<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
scott.kendall AT abbott DOT com [mailto:scott.kendall AT abbott DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> <st1:date =
Year=3D"19" Day=3D"19"
Month=3D"6" ls=3D"trans" w:st=3D"on">Thursday, <st1:date Year=3D"19" =
Day=3D"19" Month=3D"6"
 ls=3D"trans" w:st=3D"on">June 19, 2003</st1:date></st1:date><st1:time =
Minute=3D"28"
Hour=3D"17" w:st=3D"on"> 5:28 PM</st1:time><br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Quarantine</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b>
veritas-bu AT mailman.eng.auburn DOT edu</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'><br>
</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>&quot;</span></font><font size=3D2 face=3D"Courier New"><span
style=3D'font-size:10.0pt;font-family:"Courier New"'>NBU 4.5 MP3 Win2K =
SP3 master
and media servers</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial'>... </span></font><font size=3D2 =
face=3D"Courier New"><span
style=3D'font-size:10.0pt;font-family:"Courier New"'>The server =
(Exchange) is
currently at MP4</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial'>&quot;</span></font> <br>
<br>
<font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>It
sounds like veritas support got you into an even more unsupported state =
(unless
this is a typo).</span></font> <br>
<br>
<font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>You
can't have an MP3 master with an MP4 media server or =
client.</span></font> <br>
<br>
<font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>With
all the server version mixing now (master and media servers at =
different
levels... I think it started at MP3/FP3 and up. &nbsp;I don't think =
this was
supported with MP2 or earlier, but I may be wrong), you still have to =
have the
master at the highest level.</span></font> <br>
<br>
<br>
<font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>-
Scott</span></font> <br>
<br>
<br>
<o:p></o:p></p>

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  style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>
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  <td valign=3Dtop style=3D'padding:.75pt .75pt .75pt .75pt'>
  <p class=3DMsoNormal><st1:PersonName w:st=3D"on"><b><font size=3D1 =
face=3Dsans-serif><span
   =
style=3D'font-size:7.5pt;font-family:sans-serif;font-weight:bold'>Quaran=
tine</span></font></b></st1:PersonName><b><font
  size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif;
  font-weight:bold'> &lt;<st1:PersonName =
w:st=3D"on">Quarantine</st1:PersonName>@GSCCCA.ORG&gt;</span></font></b>=

  <br>
  <font size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>Sent
  by: veritas-bu-admin AT mailman.eng.auburn DOT edu</span></font> =
<o:p></o:p></p>
  <p><st1:date Year=3D"2003" Day=3D"19" Month=3D"06" ls=3D"trans" =
w:st=3D"on"><font
   size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>06/19/2003</span></font=
></st1:date><font
  size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>
  09:33 AM</span></font> <o:p></o:p></p>
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  <p class=3DMsoNormal><font size=3D1 face=3DArial><span =
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  font-family:Arial'>&nbsp; &nbsp; &nbsp; &nbsp; </span></font><br>
  <font size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>&nbsp;
  &nbsp; &nbsp; &nbsp; To: &nbsp; &nbsp; &nbsp; =
&nbsp;veritas-bu AT mailman.eng.auburn DOT edu</span></font>
  <br>
  <font size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>&nbsp;
  &nbsp; &nbsp; &nbsp; cc: &nbsp; &nbsp; &nbsp; &nbsp;</span></font> =
<br>
  <font size=3D1 face=3Dsans-serif><span =
style=3D'font-size:7.5pt;font-family:sans-serif'>&nbsp;
  &nbsp; &nbsp; &nbsp; Subject: &nbsp; &nbsp; &nbsp; &nbsp;[Veritas-bu]
  exchange backup problems</span></font><o:p></o:p></p>
  </td>
 </tr>
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<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'><br>
<br>
<br>
</span></font><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>Background: &nbsp;I'm running NBU 4.5 MP3 =
Win2K SP3
master and media servers. &nbsp;I<br>
have a single Exchange 5.5 SP4 (on NT4 SP6a) server from which I need =
to<br>
back up the directory. &nbsp;The server is currently at MP4. &nbsp;Our
organization<br>
has a zero mail retention policy, which means that I *can't* back up =
the<br>
information store. &nbsp;In the event of a complete failure, I can only =
restore<br>
the directory - no mailbox contents.<br>
<br>
Problem: &nbsp;Whenever I back up Exchange (IS or directory) using the =
Exchange<br>
agent, Exchange stops accepting new connections from most of my =
clients.<br>
Sometimes I can restart the Exchange services, but I usually have to =
reboot<br>
because service restarts fail. &nbsp;I saw this problem with MP3, and =
applied
MP4<br>
to the Exchange server on the recommendation of Veritas support. =
&nbsp;We're<br>
still seeing the problem. &nbsp;The MP4 application also killed Outlook =
Web<br>
Access (couldn't log in) and the Exchange Event Service (service failed =
with<br>
no error) until I reapplied Exchange SP4.<br>
<br>
Questions:<br>
<br>
1. &nbsp;Has anybody else seen this problem?<br>
2. &nbsp;Does anybody else only back up an Exchange directory? I'm =
trying to
set<br>
up a scenario where I can recreate all the mailboxes (less their =
content) on<br>
the primary Exchange server from backups taken of a secondary =
Exchange<br>
server. &nbsp;So far, I'm not having much luck. &nbsp;I need to use a =
secondary
server<br>
until Veritas can figure out the connection problem with my primary =
server.<br>
<br>
Thanks in advance,<br>
Matt<br>
_______________________________________________<br>
Veritas-bu maillist &nbsp;- &nbsp;Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
<br>
</span></font><o:p></o:p></p>

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