Re: [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it.
2009-03-20 10:11:54
Hello,
Adding new licensing or making host changes was very frustrating until,
recently, as of past month i was able to use the powerlink and get new
licences registered and got email confirmation without any issues.
I have to complement emc on that functionality now.
Thanks
Teresa Biehler <tpbsys AT RIT DOT EDU>
Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
03/20/2009 09:01 AM
Please respond to
EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>; Please respond
to
Teresa Biehler <tpbsys AT RIT DOT EDU>
To
NETWORKER AT LISTSERV.TEMPLE DOT EDU
cc
Subject
Re: EMC Powerlink account information totally wrong, can't find anyone to
there to fix it.
Good luck. I've only once been able to use a LAC through Powerlink -
each other time has required contacting licensing support. We also have
issues with site numbers at support renewal time. EVERY year we get
this straightened out "for the last time". If you are able to get this
resolved, I'd love to hear how you do it.
-T
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Lauradel Collins
Sent: Thursday, March 19, 2009 7:20 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] EMC Powerlink account information totally wrong,
can't find anyone to there to fix it.
I don't know what it is, but it appears to be impossible to get the
amusingly named "Powerlink" to have the correct information. I tried to
get
someone to fix it a year ago, but apparently to no avail.
I just talked to a person in licensing who told me to email them (she
refused to give me a phone number to call) with "the information" and
they
would fix it, it's "complicated". So I emailed licensing and support
inforamtion with my actual LAC, contact information HOSTID as well as
the
email from them last year. I don't know if it will get fixed. I tried
calling the Powerlink people (number given to me by sales person) but
they
just transferred be back to sales (!).
I'm wondering if anyone has a useful phone number to call at EMC to get
Powerlink information fixed (I've *never* been able to get my
enablers/activation codes through Powerlink, and I've been a Networker
owner since version 4...).
Unbelievably frustrating. As if the whole java version nonsense wasn't
frustrating enough...
lauradel
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- [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it., Lauradel Collins
- Re: [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it., Browning, David
- Re: [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it., Clark, Patti
- Re: [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it., Teresa Biehler
- Re: [Networker] EMC Powerlink account information totally wrong, can't find anyone to there to fix it.,
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