Thanks a lot Lancy. That worked. We disconnectedthe first one and rebooted the
box and we could configurethe jukebox, then attached the 2nd one (after
powering down, ofcourse) and then that also worked.
Great. thanks a lot again.
-Srini
-----Original Message-----
From: Lancy Quadros [mailto:Quadrosl AT ROTARYINTL DOT ORG]
Sent: Thursday, February 27, 2003 8:32 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
Srini,
You cannot run the fuser command for the jukebox as you have run it below. You
should give drive addresses ( e.g. /dev/rmt/1cbn ) that are displayed in your
inquire command output. You could even try disconnecting one jukebox
altogether and see if Networker can install that library. If it succeeds, then
there might be some setting in the other library that may be clashing with the
other. You should then walk upto your jukeboxes and cycle through all the
settings on your Library Display Menu and compare.
Hope this helps.
- Lancy
-----Original Message-----
From: Srini Bala [mailto:sbala AT CITADON DOT COM]
Sent: Wednesday, February 26, 2003 6:27 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
We removed the packages from VERITAS netbackup and that didn't change anything.
-Srini
-----Original Message-----
From: Srini Bala
Sent: Wednesday, February 26, 2003 4:12 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
Carlston,
netbackup is not running. But I am going to try to remove the whole package and
see if that helps in anyway.
Thanks
-Srini
-----Original Message-----
From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
Sent: Wednesday, February 26, 2003 3:38 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
Srini,
Do you have NetBackup installed on this box? If you have NetBackup
installed and running it has a lock on the jukebox (I guarantee it).
You would need to shut down NetBackup (/etc/init.d/netbackup stop) and
then do your jukebox operations. The jukebox control drivers for
NetBackup and NetWorker do not play together at all. :-)
Thanks,
Carston
On Wed, 2003-02-26 at 15:26, Srini Bala wrote:
> Carston,
> Due to some reasons (not technical) we can't go for a new installation, so we
> got to stay with 5.5.3.
> I looked at all the possible services which might have lock on this
> jukebox(netbackup,etc) and I can't see any. fuser says there is no such
> device :
>
> # fuser [email protected]
> [email protected]: fuser: No such file or directory
> # fuser /dev/[email protected]
> /dev/[email protected]: fuser: No such file or directory
>
> Even with the jukebox powered off the sjirjc command still says device busy.
>
> Thanks
>
> -Srini
>
> -----Original Message-----
> From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
> Sent: Tuesday, February 25, 2003 5:16 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
>
>
> Srini,
>
> Is this a new installation? If it is I would highly suggest installing
> 6.1.3 instead of going with 5.5.3 (the 6.x releases have features that
> fix many pain points).
>
> It doesn't sound like you know much of the history of this server from
> your responses. Do you have someone whom you can check with about the
> history of this box (ie. other applications which might have a lock on
> the jukebox, etc.)?
>
> The bottom line is NetWorker installs a driver called lus which
> interacts with the jukebox. When lus tries to talk to your jukeboxes
> your jukeboxes are reporting back that they are busy. You need to
> figure out why your jukeboxes say they are busy. There is no problems
> with having tapes in the library.
>
> Thanks,
>
> Carston
>
> On Tue, 2003-02-25 at 14:38, Srini Bala wrote:
> > 3. I have problem with both the jukeboxes attached to the server - so I
> > guess this may not be the problem with electronics damage.
> > 2. I am not sure if there is another software accessing the robotics, I
> > will look into it (any way to check it out other than fuser, fuser doesn't
> > understand the device?) Or will tapes inside the library prevent it from
> > being configured? I haven't emptied the library yet.
> > 1. How do you check out if the device driver is not good.
> >
> > I am using 5.5.3 because that is the version which is already installed and
> > running there.
> >
> >
> > -----Original Message-----
> > From: Carston Locher [mailto:clocher AT LEGATO DOT COM]
> > Sent: Tuesday, February 25, 2003 1:04 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
> >
> >
> > Srini,
> >
> > Calvin brings out a good point. Do you have another application (such
> > as a different backup software) that has control of the libraries? Are
> > you doing a new installation (if so why are you doing 5.5.3)?
> >
> > It sounds to me like either something else has control of the robotics
> > or as others have brought out the jukebox is offline (or messed up).
> >
> > Thanks,
> >
> > Carston
> >
> > On Tue, 2003-02-25 at 12:52, Thomas, Calvin wrote:
> > > If you can mt the tape drive in the jukebox, the cableing is OK. If the
> > > robotics are not responding you have one of the following.
> > > 1. device driver problem.
> > > 2. another process accessing the robotics (my favorite because of the
> > > device
> > > busy error)
> > > 3. robotics electronics damaged.
> > >
> > > You can eliminate 3 if you have the same problem with two different
> > > jukeboxes.
> > >
> > > I had some similar problems when my non-supported jukebox had the timeouts
> > > set wrong. One process would start something, and the next process would
> > > start too soon. The result was the jukebox would finish the first
> > > process,
> > > and then wait for the second forever. The second process had already sent
> > > the command to the jukebox, and was waiting for the jukebox to complete
> > > it.
> > > Result? Device busy error.
> > >
> > > I have had some luck using the fuser command. I have asked fuser to show
> > > any process that was accessing a specific device driver. To my surprise
> > > it
> > > worked, and I found which process was holding the device busy.
> > >
> > > Calvin Thomas
> > > UNIX System Administrator
> > > NACA Logistics
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Stan Sander [mailto:ssande AT SANDIA DOT GOV]
> > > Sent: Tuesday, February 25, 2003 11:24 AM
> > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > Subject: Re: [Networker] Jukebix configuration problem in 5.5.3
> > >
> > >
> > > Srini Bala wrote:
> > >
> > > >I am getting these errors for both of these as follows :
> > > ># ./sjirjc [email protected]
> > > >SJIRJC: Device busy
> > > >Code:0x29, Str=<I/O error>
> > > ># ./sjirjc [email protected]
> > > >SJIRJC: Device busy
> > > >Code:0x29, Str=<I/O error>
> > > >
> > > >This jukebox was always attached but I am not sure if it was working.
> > > >
> > > >Here is the pkginfo
> > > >
> > > >
> > > <snip>
> > >
> > > >
> > > >
> > > Is your jukebox indicating it is online and/or ready? I've seen this
> > > before when a jukebox is not online. Check the front panel of the
> > > jukebox to make sure it is not in an offline or error state.
> > >
> > > --
> > > Stan Sander - CSU Special Projects
> > > Unix Systems/Server Administrator
> > > (505)284-4915
> > >
> > > --
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