What kind of interface, is it a VLAN inteface or a true
ethernet interface. This is probably something you should
open a call for, we can only offer so much assistance
without looking at your setup.

Paul


Mohammed Quayum wrote:

Just now I did demand poll, it is a nortel switch It could fetch all 
information from the switch.
But still the color did not changed.

-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT 
com]On
Behalf Of Erdey, Raymond M
Sent: Monday, December 22, 2003 7:11 PM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] colour of interfaces does not change



The interfaces should come back when you demand poll the device that contains 
the deleted interface.

Raymond Erdey
Enterprise Rent-A-Car
System Administrator
Network Management System Administration
Email: raymond.m.erdey AT erac DOT com
Web: http://www.geocities.com/rerdey/


-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT 
com]On
Behalf Of Mohammed Quayum
Sent: Monday, December 22, 2003 9:02 AM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] colour of interfaces does not change


The interfaces are from different devices combined in one smartset and that 
smartset is displayed.

The color of the smarset is green though it has blue interface, I deleted the 
interface from BadODIs.

But how I can rediscover particular interface (or IP).


-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT 
com]On
Behalf Of Paul
Sent: Monday, December 22, 2003 6:36 PM
To: nv-l AT lists.us.ibm DOT com
Subject: Re: [nv-l] colour of interfaces does not change


Blue in color by default is status "unknown". There must
have been a problem of some kind discovering this device.
Is the upper level device blue, ie you mention that the
interfaces are blue, but what about the device that they
are a part of. Is that icon blue? If so, you need to
delete that device and rediscover it. As long as the
device is blue in color, NetView is not truely aware
of it.

Paul


Mohammed Quayum wrote:

Hi all,

Can anybody help me regarding the subject.

The interfaces in the smartsets do not change from unreachable (sky blue color) 
to reachable (green).

Though I can ping, do demand poll. The interfaces which do not change color are 
in BadOIDs.

I have Netview 7.1.4.

Thanks.

Mohammed Quayum,
NOC Administrator,
Dubai Municipality.