Blue in color by default is status "unknown". There must
have been a problem of some kind discovering this device.
Is the upper level device blue, ie you mention that the
interfaces are blue, but what about the device that they
are a part of. Is that icon blue? If so, you need to
delete that device and rediscover it. As long as the
device is blue in color, NetView is not truely aware
of it.

Paul


Mohammed Quayum wrote:

Hi all,

Can anybody help me regarding the subject.

The interfaces in the smartsets do not change from unreachable (sky blue color) 
to reachable (green).

Though I can ping, do demand poll. The interfaces which do not change color are 
in BadOIDs.

I have Netview 7.1.4.

Thanks.

Mohammed Quayum,
NOC Administrator,
Dubai Municipality.