This is on the lab server, on live server for this device it is fine.
We are testing the upgradation of netview from 7.1.3 to 7.1.4.

I already upgraded the lab server to 7.1.4.

We have this problem on live server with other devices they don't change color.
I was thinking that the problem could be with the version but same thing is 
happening with 7.1.4.

-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT 
com]On
Behalf Of Paul
Sent: Monday, December 22, 2003 7:35 PM
To: nv-l AT lists.us.ibm DOT com
Subject: Re: [nv-l] colour of interfaces does not change


Does it have multiple interfaces could it be that it
is being discovered on another interface?

Paul



Mohammed Quayum wrote:
> When I try to find this device it is not there in the map. 
> I can find it only in the smartset.
> 
> I checked netmon.seed, the subnet is there to which this device belongs and I 
> am polling specifically to this device.
> 
> -----Original Message-----
> From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm 
> DOT com]On
> Behalf Of Paul
> Sent: Monday, December 22, 2003 7:06 PM
> To: nv-l AT lists.us.ibm DOT com
> Subject: Re: [nv-l] colour of interfaces does not change
> 
> 
> You will need to remove the device from the map that
> it is attached to, then rediscover that device by
> pinging it.
> 
> Paul
> 
> 
> 
> Mohammed Quayum wrote:
> 
>>The interfaces are from different devices combined in one smartset and that 
>>smartset is displayed.
>>
>>The color of the smarset is green though it has blue interface, I deleted the 
>>interface from BadODIs.
>>
>>But how I can rediscover particular interface (or IP).
>>
>>
>>-----Original Message-----
>>From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm 
>>DOT com]On
>>Behalf Of Paul
>>Sent: Monday, December 22, 2003 6:36 PM
>>To: nv-l AT lists.us.ibm DOT com
>>Subject: Re: [nv-l] colour of interfaces does not change
>>
>>
>>Blue in color by default is status "unknown". There must
>>have been a problem of some kind discovering this device.
>>Is the upper level device blue, ie you mention that the
>>interfaces are blue, but what about the device that they
>>are a part of. Is that icon blue? If so, you need to
>>delete that device and rediscover it. As long as the
>>device is blue in color, NetView is not truely aware
>>of it.
>>
>>Paul
>>
>>
>>Mohammed Quayum wrote:
>>
>>
>>>Hi all,
>>>
>>>Can anybody help me regarding the subject.
>>>
>>>The interfaces in the smartsets do not change from unreachable (sky blue 
>>>color) to reachable (green).
>>>
>>>Though I can ping, do demand poll. The interfaces which do not change color 
>>>are in BadOIDs.
>>>
>>>I have Netview 7.1.4.
>>>
>>>Thanks.
>>>
>>>Mohammed Quayum,
>>>NOC Administrator,
>>>Dubai Municipality.
>>>
>>>
>>>
>>
>>
>>
> 
>