[Veritas-bu] Re: error 37

Just fixed it -- I just asked the admin of the box to do a search on
the registry for rpma03ln-b (which is what was showing up in my
bpdbjobs report, but not my logs) and found something in
HKEY_CURRENT_USER\Software\VERITAS\NetBackup\NetBackup
Client\Administrator\MRU

After clearing the value out from there, it works.

Does anybody know what this registry key might be tied to in an
interface or something -- I.e. Other than the registry, is there any
way I could have found/fixed this?

-Charlie

On 10/14/05, Bobby Williams <bobbyrjw AT bellsouth DOT net> wrote:
> I don't do windows admin, but it appeared to be something with how the
> account was seeing things on the network.
>
> It may also be how the client software was installed.
>
> I did not investigate any further.
>
> If it does not work for you, try it logged in the other way.
>
>
>
>
> Bobby Williams
> 2205 Peterson Drive
> Chattanooga, Tennessee  37421
> 423-296-8200
>
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
> Ballowe
> Sent: Thursday, October 13, 2005 10:11 AM
> To: bobbyrjw AT bellsouth DOT net
> Cc: Veritas List
> Subject: Re: [Veritas-bu] Re: error 37
>
> It is a windows machine. I'll ask if he's doing something different than
> before with the user he's running the restore as. Is there a known problem
> running restores from domain admin accounts? Something I can reference? Or
> is it a matter of what permissions the account had when netbackup was
> installed?
>
> -Charlie
>
> On 10/13/05, Bobby Williams <bobbyrjw AT bellsouth DOT net> wrote:
> >
> > Is this a windows machine?
> >
> > I had admins that would remote in to a system and use a domain admin
> > account that would get these errors on a restore.
> >
> > I had them give me an account on the system (which they made a local
> > admin
> > account) and I could restore with no problem.  Of course, I did not
> > know that my account was different and wasted 2 days working on nothing.
> >
> >
> >
> > Bobby Williams
> > 2205 Peterson Drive
> > Chattanooga, Tennessee  37421
> > 423-296-8200
> >
> > -----Original Message-----
> > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
> > Ballowe
> > Sent: Wednesday, October 12, 2005 3:14 PM
> > To: ida3248b AT post.cybercity DOT dk
> > Cc: King, Cheryl; veritas-bu-admin AT mailman.eng.auburn DOT edu; Veritas
> > List
> > Subject: Re: [Veritas-bu] Re: error 37
> >
> > The client is in an active policy.
> >
> > There is a "REQUIRED_INTERFACE" entry already.
> >
> > Host is on the same subnet as master, traceroute confirms this to be
> > the case.
> >
> > hosts file is in place and correct.
> >
> > I'm still confused as to why a different hostname is showing up in
> > activity monitor than is showing up in ANY of the log files. All
> > requests related to the restore request or browsing show up as
> > rpnotes23-b - and coming from the right IP. No trace of the other name
> anywhere.
> >
> > I'm tempted to try the No.Restrictions file -- or maybe a rpnotes23-b
> > file containing rpnotes23-b -- but that seems silly and hackish.
> >
> > On 10/12/05, ida3248b AT post.cybercity DOT dk <ida3248b AT post.cybercity 
> > DOT dk>
> wrote:
> > > Hello Charles
> > >
> > > Does the client have more than one NIC ?
> > >
> > > If this the case you proably need to use the REQUIRED_INTERFACE
> > > entry in either bp.conf or registry
> > >
> > > Also a traceroute/tracert between the client and the master may
> > > gives clue to what is the problem
> > >
> > > A quick fix may be to put the No.Restrictions file under altnames on
> > > the master
> > >
> > > Regards
> > > Michael
> > >
> > > On Wed, 12 Oct 2005 13:37:34 -0500, Charles Ballowe wrote
> > > > everything looks right there -- I found this message, wonder if it
> > > > gives any clues:
> > > >
> > > > 09:34:13.487 [20234] <2> process_request: client rpnotes23-b
> > > > peername rpnotes23-b is invalid for restore request
> > > >
> > > > On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> > > > > In the Backup, Archive, and Restore on the client, go to File->
> > > > > Specify NetBackup Machines and Policy Type and make sure media
> > > > > and master server is in that list.  I think I had a similar
> > > > > problem once and I believe this is how I fixed it. All the
> > > > > servers have to be in the list although only the master server
> > > > > should be marked as
> > current.
> > > > >
> > > > > -----Original Message-----
> > > > > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > > > > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
> > > > > Charles Ballowe
> > > > > Sent: Tuesday, October 11, 2005 2:43 PM
> > > > > To: Veritas List
> > > > > Subject: [Veritas-bu] Re: error 37
> > > > >
> > > > > I'm still stuck on this one.
> > > > >
> > > > > It's showing up in the activity monitor log as a different box,
> > > > > grep'ing the logs for that box name shows NOTHING (box was
> > > > > retired
> > > > > -- not even the same IP). bprd logs on the master show that it
> > > > > is contacted from the correct name doesn't even mention the name
> > > > > of the
> > retired server.
> > > > > Nothing about it in bperror.
> > > > >
> > > > > I had created an altnames file to allow this one to browse the
> > > > > old client last week sometime and it never worked. I've deleted
> > > > > that file
> > > > > - does something need bouncing?
> > > > >
> > > > > I can do a restore if i kick it off from the master server, but
> > > > > not request it from the client.
> > > > >
> > > > > -Charlie
> > > > >
> > > > > On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > > > > > I have a client that is requesting a restore (files backed up
> > > > > > by it, restoring to it -- no alternate system involved) and is
> > > > > > getting a statuscode 37. This seems to be related to a server
> > > > > > directed restore from an invalid server - any reason why I
> > > > > > might be seeing it on a client/any clue as to resolution?
> > > > > >
> > > > > > -Charlie
> > > > > >
> > > > >
> > > > > _______________________________________________
> > > > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > > > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > > > >
> > > >
> > > > _______________________________________________
> > > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
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> > >
> > >
> > > --
> > > Cybercity Webhosting (http://www.cybercity.dk)
> > >
> > >
> >
> > _______________________________________________
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> >
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> >
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