The client is in an active policy.

There is a "REQUIRED_INTERFACE" entry already.

Host is on the same subnet as master, traceroute confirms this to be the case.

hosts file is in place and correct.

I'm still confused as to why a different hostname is showing up in
activity monitor than is showing up in ANY of the log files. All
requests related to the restore request or browsing show up as
rpnotes23-b - and coming from the right IP. No trace of the other name
anywhere.

I'm tempted to try the No.Restrictions file -- or maybe a rpnotes23-b
file containing rpnotes23-b -- but that seems silly and hackish.

On 10/12/05, ida3248b AT post.cybercity DOT dk <ida3248b AT post.cybercity DOT 
dk> wrote:
> Hello Charles
>
> Does the client have more than one NIC ?
>
> If this the case you proably need to use the REQUIRED_INTERFACE entry in
> either bp.conf or registry
>
> Also a traceroute/tracert between the client and the master may gives clue
> to what is the problem
>
> A quick fix may be to put the No.Restrictions file under altnames on the
> master
>
> Regards
> Michael
>
> On Wed, 12 Oct 2005 13:37:34 -0500, Charles Ballowe wrote
> > everything looks right there -- I found this message, wonder if it
> > gives any clues:
> >
> > 09:34:13.487 [20234] <2> process_request: client rpnotes23-b peername
> > rpnotes23-b is invalid for restore request
> >
> > On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> > > In the Backup, Archive, and Restore on the client, go to File-> Specify
> > > NetBackup Machines and Policy Type and make sure media and master server
> > > is in that list.  I think I had a similar problem once and I believe
> > > this is how I fixed it. All the servers have to be in the list although
> > > only the master server should be marked as current.
> > >
> > > -----Original Message-----
> > > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of 
> > > Charles
> > > Ballowe
> > > Sent: Tuesday, October 11, 2005 2:43 PM
> > > To: Veritas List
> > > Subject: [Veritas-bu] Re: error 37
> > >
> > > I'm still stuck on this one.
> > >
> > > It's showing up in the activity monitor log as a different box, grep'ing
> > > the logs for that box name shows NOTHING (box was retired -- not even
> > > the same IP). bprd logs on the master show that it is contacted from the
> > > correct name doesn't even mention the name of the retired server.
> > > Nothing about it in bperror.
> > >
> > > I had created an altnames file to allow this one to browse the old
> > > client last week sometime and it never worked. I've deleted that file
> > > - does something need bouncing?
> > >
> > > I can do a restore if i kick it off from the master server, but not
> > > request it from the client.
> > >
> > > -Charlie
> > >
> > > On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > > > I have a client that is requesting a restore (files backed up by it,
> > > > restoring to it -- no alternate system involved) and is getting a
> > > > statuscode 37. This seems to be related to a server directed restore
> > > > from an invalid server - any reason why I might be seeing it on a
> > > > client/any clue as to resolution?
> > > >
> > > > -Charlie
> > > >
> > >
> > > _______________________________________________
> > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > >
> >
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
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