Is this a windows machine?

I had admins that would remote in to a system and use a domain admin account
that would get these errors on a restore.

I had them give me an account on the system (which they made a local admin
account) and I could restore with no problem.  Of course, I did not know
that my account was different and wasted 2 days working on nothing.



Bobby Williams
2205 Peterson Drive
Chattanooga, Tennessee  37421
423-296-8200

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
Ballowe
Sent: Wednesday, October 12, 2005 3:14 PM
To: ida3248b AT post.cybercity DOT dk
Cc: King, Cheryl; veritas-bu-admin AT mailman.eng.auburn DOT edu; Veritas List
Subject: Re: [Veritas-bu] Re: error 37

The client is in an active policy.

There is a "REQUIRED_INTERFACE" entry already.

Host is on the same subnet as master, traceroute confirms this to be the
case.

hosts file is in place and correct.

I'm still confused as to why a different hostname is showing up in activity
monitor than is showing up in ANY of the log files. All requests related to
the restore request or browsing show up as rpnotes23-b - and coming from the
right IP. No trace of the other name anywhere.

I'm tempted to try the No.Restrictions file -- or maybe a rpnotes23-b file
containing rpnotes23-b -- but that seems silly and hackish.

On 10/12/05, ida3248b AT post.cybercity DOT dk <ida3248b AT post.cybercity DOT 
dk> wrote:
> Hello Charles
>
> Does the client have more than one NIC ?
>
> If this the case you proably need to use the REQUIRED_INTERFACE entry 
> in either bp.conf or registry
>
> Also a traceroute/tracert between the client and the master may gives 
> clue to what is the problem
>
> A quick fix may be to put the No.Restrictions file under altnames on 
> the master
>
> Regards
> Michael
>
> On Wed, 12 Oct 2005 13:37:34 -0500, Charles Ballowe wrote
> > everything looks right there -- I found this message, wonder if it 
> > gives any clues:
> >
> > 09:34:13.487 [20234] <2> process_request: client rpnotes23-b 
> > peername rpnotes23-b is invalid for restore request
> >
> > On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> > > In the Backup, Archive, and Restore on the client, go to File-> 
> > > Specify NetBackup Machines and Policy Type and make sure media and 
> > > master server is in that list.  I think I had a similar problem 
> > > once and I believe this is how I fixed it. All the servers have to 
> > > be in the list although only the master server should be marked as
current.
> > >
> > > -----Original Message-----
> > > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of 
> > > Charles Ballowe
> > > Sent: Tuesday, October 11, 2005 2:43 PM
> > > To: Veritas List
> > > Subject: [Veritas-bu] Re: error 37
> > >
> > > I'm still stuck on this one.
> > >
> > > It's showing up in the activity monitor log as a different box, 
> > > grep'ing the logs for that box name shows NOTHING (box was retired 
> > > -- not even the same IP). bprd logs on the master show that it is 
> > > contacted from the correct name doesn't even mention the name of the
retired server.
> > > Nothing about it in bperror.
> > >
> > > I had created an altnames file to allow this one to browse the old 
> > > client last week sometime and it never worked. I've deleted that 
> > > file
> > > - does something need bouncing?
> > >
> > > I can do a restore if i kick it off from the master server, but 
> > > not request it from the client.
> > >
> > > -Charlie
> > >
> > > On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > > > I have a client that is requesting a restore (files backed up by 
> > > > it, restoring to it -- no alternate system involved) and is 
> > > > getting a statuscode 37. This seems to be related to a server 
> > > > directed restore from an invalid server - any reason why I might 
> > > > be seeing it on a client/any clue as to resolution?
> > > >
> > > > -Charlie
> > > >
> > >
> > > _______________________________________________
> > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
> > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > >
> >
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
> --
> Cybercity Webhosting (http://www.cybercity.dk)
>
>

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