Veritas-bu

[Veritas-bu] Can not run disk-image (raw) backups

2005-07-13 11:31:44
Subject: [Veritas-bu] Can not run disk-image (raw) backups
From: pcottrill AT IMCI DOT net (Patty Cottrill)
Date: Wed, 13 Jul 2005 11:31:44 -0400
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I am trying to create a disk-image (raw) backup of a WIN2000 client, but
keep getting the following error message with a backup status of 1, but the
backup is only 1kb:
 
"WRN  - can't lock raw device for read: \\.\c: (WIN32 5: Access is denied.
)"
 
I have added the logical name of the drive to the file list, as instructed
in the System Admin Guide. The guide says to enter it as follows:
/\\.\c:
 
I can run regular backups, but not disk-image backups.
 
I've tried running the NBU client service (v3.4)as both the local admin and
domain admin, but still no success. The NBU client was installed under the
domain admin login; could that make a difference? Should I reinstall it
under the local admin? Please advise.
 
(Master server is HPUX 11.0, Netbackup 3.4GA).
 
 
Thanks, Patty
 
Regards,
Patty Cottrill
IMCI Technologies, Inc.
703 467-2965
mailto:pcottrill AT imci DOT net <mailto:pcottrill AT imci DOT net> 

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<DIV><FONT face=3DArial>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>I am trying to =
create a=20
disk-image (raw) backup&nbsp;of a WIN2000 client, but keep getting the =
following=20
error message<SPAN class=3D773352515-13072005> with a backup status of =
1, but the=20
backup is only 1kb</SPAN>:</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>"WRN&nbsp; - can't =
lock raw=20
device for read: \\.\c:&nbsp;(WIN32 5: Access&nbsp;is denied.=20
)"</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>I have added the =
logical name=20
of the drive to the file list, as instructed in the System Admin Guide. =
The=20
guide says to enter it as follows:</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2>/\\.\c:</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><SPAN =
class=3D773352515-13072005><FONT=20
size=3D2>I can run regular backups, but not disk-image=20
backups.</FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>I've tried running =
the NBU=20
client service&nbsp;<SPAN class=3D773352515-13072005>(v3.4)</SPAN>as =
both the=20
local admin and domain admin, but still no success. The NBU client was =
installed=20
under the domain admin login; could that make a =
difference?&nbsp;Should&nbsp;I=20
reinstall it under the local admin? Please advise.</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>(<SPAN=20
class=3D773352515-13072005>Master server is HPUX =
11.0,&nbsp;</SPAN>Netbackup=20
3.4GA).</FONT></SPAN></DIV>
<DIV><SPAN class=3D357295018-08072005><FONT =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><FONT face=3DArial><SPAN class=3D357295018-08072005>
<DIV>
<DIV><SPAN class=3D964451020-23032004>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><SPAN class=3D357295018-08072005><FONT size=3D2>Thanks,=20
Patty</FONT></SPAN></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DTahoma size=3D2>Regards,</FONT></DIV>
<DIV><FONT face=3DTahoma size=3D2>Patty Cottrill</FONT></DIV>
<DIV><FONT face=3DTahoma color=3D#016310 size=3D2><STRONG>IMCI =
Technologies,=20
Inc.</STRONG></FONT></DIV>
<DIV><FONT face=3DTahoma size=3D2>703 467-2965</FONT></DIV>
<DIV><FONT face=3DTahoma size=3D2><A=20
href=3D"mailto:pcottrill AT imci DOT net">mailto:pcottrill AT imci DOT 
net</A></FONT><=
/DIV></SPAN></DIV></DIV></SPAN></FONT></DIV></FONT></DIV></BODY></HTML>

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