> Hi James,
> 
> Thanks for your suggestions, you were right (scroll down).
> 
> On Wednesday 13 May 2009 02:35:17 am James Harper wrote:
> > > I have a recently installed v2.4.5 client on a fresh WinXP SP3
system
> >
> > and
> >
> > > getting these errors in the director's log:
> > > failed. VSS support is disabled on this drive.
> > > 11-May 19:56 kiff-fd JobId 24679: Warning: Generate VSS snapshot
of
> > drive "d:\" failed. VSS support is disabled on this drive.
> >
> > Is the Volume Shadow Copy service enabled (set to manual)?
> 
> This was it, VSS service was set to Manual and not running. I've set
it to
> Auto, is it right thing to do?

Manual is correct, Windows just starts the service when it needs it. I'm
not sure if setting it to Auto will have any negative effect but it
should be Manual.

> 
> > Run vssadmin at a command prompt - what does it say?
> >
> > Are you definitely using NTFS and not FAT or anything?
> 
> It's NTFS. I do not understand why I've never encountered this problem
before.
> The user told me he did not change any defaults while installing
WinXP.
> Perhaps, SP3 had the defaults changed for VSS service. I am not an
expert in
> Windows administration I should admit...
> 

SP3 shouldn't have changed anything.

Any messages in the event logs?

James

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