Hi James,

Thanks for your suggestions, you were right (scroll down).

On Wednesday 13 May 2009 02:35:17 am James Harper wrote:
> > I have a recently installed v2.4.5 client on a fresh WinXP SP3 system
>
> and
>
> > getting these errors in the director's log:
> > failed. VSS support is disabled on this drive.
> > 11-May 19:56 kiff-fd JobId 24679: Warning: Generate VSS snapshot of
> drive "d:\" failed. VSS support is disabled on this drive.
>
> Is the Volume Shadow Copy service enabled (set to manual)?

This was it, VSS service was set to Manual and not running. I've set it to 
Auto, is it right thing to do?

> Run vssadmin at a command prompt - what does it say?
>
> Are you definitely using NTFS and not FAT or anything?

It's NTFS. I do not understand why I've never encountered this problem before. 
The user told me he did not change any defaults while installing WinXP. 
Perhaps, SP3 had the defaults changed for VSS service. I am not an expert in 
Windows administration I should admit...

--Ivan


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