Re: [Bacula-users] StorEdge C2 autochanger not working

I removed the status for all other slots because they are identical to
the 16th one.
Here you have it:
{
Storage Changer /dev/sg3:1 Drives, 16 Slots ( 0 Import/Export )
Data Transfer Element 0:Full (Unknown Storage Element Loaded)
      Storage Element 1:Full
      Storage Element 2:Full
      Storage Element 3:Full
      Storage Element 4:Full
      Storage Element 5:Full
      Storage Element 6:Full
      Storage Element 7:Full
      Storage Element 8:Full
      Storage Element 9:Full
      Storage Element 10:Full
      Storage Element 11:Full
      Storage Element 12:Full
      Storage Element 13:Full
      Storage Element 14:Full
      Storage Element 15:Full
      Storage Element 16:Full
}

But it's just as you've said, they are full - with tapes inside of course.
And they were inserted inside before the OS was installed.
Anyway, if they are in, or not, i don't know if that's a reason for what
you've said:
        (The autochanger has certainly lost track of which slot the tape in the
drive came from, and that could be the reason.)

> Has someone used the front panel or the web interface to load the drive 
> directly from from the mailslot?
No, nothing like that.


> I would eject the tape in the drive using the panel or web interface, and 
> then try to get it to work (i.e. move tapes around) using the panel/web.
Hm, i can try that, but at monday, as the tape device is placed in the
company.

> BTW, if you need a manual for the C2, I could send you a PDF.
Well, and is there in the manual of the C2 something helpful for this
"case"?

thx for the reply
Daniel



Allan Black wrote:
> b5b5b5b5 wrote:
>> I have a problem running an AUTOCHANGER as a part of backup system.
>> After running the 'mtx -f /dev/sg3 status' i get this result:
>>      Data Transfer Element 0:Full (Unknown Storage Element Loaded)
>>      ...
>>      Storage Element 16:Full
> 
> It's difficult to tell from this output (since you removed the status for
> all but one slot), but it could be that all the slots are full *and* there
> is a tape in the drive. The autochanger has certainly lost track of which
> slot the tape in the drive came from, and that could be the reason.
> 
> Has someone used the front panel or the web interface to load the drive
> directly from from the mailslot?
> 
> I would eject the tape in the drive using the panel or web interface, and
> then try to get it to work (i.e. move tapes around) using the panel/web.
> 
> Then try the same thing using mtx.
> 
> Then test it with btape.
> 
> Then (and only then) try a backup.
> 
> BTW, if you need a manual for the C2, I could send you a PDF.
> 
> Allan
> 
>> When executed this './mtx-changer /dev/sg3 load 1 /dev/nst0 0', i just 
>> received this response:
>>      Drive 0 Full (Storage Element 0 loaded)
>>
>>
>> And finally when tryied this command (from the Bacula's manual chapter 
>> of testing the tape drive): 'btape -c /etc/bacula/bacula-sd.conf 
>> /dev/nst0' , i just get this ERROR msg:
>>      === Autochanger test ===
>>      3301 Issuing autochanger "loaded" command.
>>      Nothing loaded in the drive. OK.
>>      3303 Issuing autochanger "load 1 0" command.
>>      3993 Bad autochanger command: /etc/bacula/scripts/mtx-changer /dev/sg3 
>> load 1 /dev/nst0 0
>>      3993 result="Drive 0 Full (Storage Element 0 loaded)": ERR=Child exited 
>> with code 1
>>      You must correct this error or the Autochanger will not work.
>>
>> Could anybody give me some help please?
>> Thanks in advance for any hint.
>> Daniel
>>
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