>
> dbatic AT un-instraw DOT org wrote:
>> Hi,
>>
>> I have around 30 users that are backed up with Backuppc, and today
>> another user complained that the Inbox file from Thunderbird is EMPTY,
that is,
>> it
>> had only one (new) email message. This is the second time that I see
>> this
>> problem and on two different PC's. From the log file:
>>
>> 2008-10-16 09:01:55 incr backup started back to 2008-10-14 18:00:05
>> (backup #15) for directory thunderbird
>> 2008-10-16 09:29:51 incr backup 16 complete, 43 files, 3342512878 bytes,
>> 46 xferErrs (0 bad files, 0 bad shares, 46 other)
>> 2008-10-16 09:29:51 removing incr backup 13
>> 2008-10-16 09:39:20 restore started below directory thunderbird to host
>> cpu-026
>> 2008-10-16 09:39:26 restore failed (Unable to read 4 bytes)
>>
>>
>> The user was using Thunderbird, replying to an email and at 09:32 she
>> called saying that her Inbox is empty. As the log file shows, I tried to
>> recover but I get the error "Unable to read 4 bytes" which is another
>> issue. I did recovery through downloading a zip file.
>>
>> XferLOG shows that the file Inbox.msf is missing, but it does not
>> mention
>> Inbox file (Inbox.msf is the index file of Inbox where all the messages
>> are stored).
>>
>> Remote[2]: file has vanished: "/Application
>> Data/Thunderbird/Profiles/t71wkovc.default/Mail/.../Inbox.msf" (in
>> thunderbird)
>>
>> I guess that backuppc started to copy Inbox file (does backuppc locks
>> the
>> file during the copy?) and then when new email arrived Thunderbird could
>> not access Inbox and thereforr new Inbox file was born with only one new
>> email inside.
>>
>> Is there workaround this problem or users with Thunderbird have to do
>> manual backup?
>>
>> Why the restore failed? I tried on other PC's and it gave me the same
>> error.
>>
>> Regards
>
> You have not provided enough information, but I'll take a guess anyway...
>
> You are backing up windows PC's using rsyncd and the user has
> thunderbird open during the backup.
>
> I must admit, I haven't experienced this problem with that environment,
> though our thunderbird users use IMAP4, so even if it did happen, they
> wouldn't lose any email.
>
> To solve your problem, you would probably need to close thunderbird
> during the backup, or else use the windows snapshot (VSS) and then
> backup the snapshot...
>
> Also, the problem with restore is likely rsyncd has write disabled,
> check the rsyncd.conf file for the correct settings.
>
> Those are pretty much the only things I can think of/guess that might be
> relevant to your environment. If not, please provide additional
> information.
>
> Regards,
> Adam
Thanks for your reply.
Yes, you guessed my environment correctly. I use rsyncd for WinXP, and my
users have POP3 access to emails.
It's clear now that I have to use windows snapshot (whatever that might
be, haven't used it before).
I was trying to find where is the settings for rsyncd write configuration,
but no luck. Can you please be more specific?
Cheers,
Dejan
-------------------------------------------------------------------------
This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
Build the coolest Linux based applications with Moblin SDK & win great prizes
Grand prize is a trip for two to an Open Source event anywhere in the world
http://moblin-contest.org/redirect.php?banner_id=100&url=/
_______________________________________________
BackupPC-users mailing list
BackupPC-users AT lists.sourceforge DOT net
List: https://lists.sourceforge.net/lists/listinfo/backuppc-users
Wiki: http://backuppc.wiki.sourceforge.net
Project: http://backuppc.sourceforge.net/
|
