I have the same unit and went through the HP swap to replace it. It was very
expensive. You may be better off just buying a few of the $ 100 units off
ebay, run a cleaning tape through them, then test until you get one that
works reliably. It will be much cheaper in the long run and you'll have lots
of spare parts.
Scott...
Scott R. Burns
NETCON Technologies Inc.
Suite 135 - 4474 Blakie Road
London, Ontario, Canada
N6L 1G7
Voice: +1.519.652.0401
Fax: +1.519.652.9275
-----Original Message-----
From: owner-amanda-users AT amanda DOT org
[mailto:owner-amanda-users AT amanda DOT org]On Behalf Of Jon LaBadie
Sent: Monday, August 22, 2005 3:14 AM
To: Jon LaBadie
Subject: tape drive repair question
Not strictly amanda related, but I can't
use my amanda setup until it is resolved.
I've got an HP DDS3 autoloader (SureStore 6x24) and
need to have it serviced or do something myself.
The drive uses a plastic magazine to hold 6 tape
cartridges, 3 each in the front and rear. During
normal operation the magazine must be rotated 180
degrees to reach the tapes at the other end. This
movement is what is failing.
The rotation begins and seems to stick about 1/3
of the way around. If I operate the drive without
a cover, I can manually assist the operation and
it completes. If it was only a mechanical device
I'd try spraying some lubricant. But that is
probably not a good idea inside a tape drive ;)
What can be seen with the cover off looks remarkably
clean. None of the dust and fuzz seen blown around
inside a computer. Maybe if it was disassembled
further I'd find something to clean.
I tried calling HP Support and eventually got someone
'knowledgeable'. Seems their "out of warranty repair
policy" is to swap you a discounted, refurbished unit
for about 1/2 what I paid for mine on eBay several
years back.
I expected HP's authorized repair/service centers to
be able to do something, but HP does not authorize
them to work on tape units.
Anyone ever resolved a similar problem on one of these
units? Or have other suggestions?
--
Jon H. LaBadie jon AT jgcomp DOT com
JG Computing
4455 Province Line Road (609) 252-0159
Princeton, NJ 08540-4322 (609) 683-7220 (fax)
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