We are having too many issues with the V6.1 client on mostly Windoz
servers.

So, we are looking at dropping back to V5.5.2.3 (still don't see a 5.3
client), the pre-Java client, for those problem servers.

What is the impact of downleveling a client?

Is it going to force a complete backups?  What about the inactives?



From:
Grigori Solonovitch <G.Solonovitch AT BKME DOT COM>
To:
ADSM-L AT VM.MARIST DOT EDU
Date:
11/13/2009 01:30 PM
Subject:
Re: [ADSM-L] Problems with 6.1.2.0 on Windows servers
Sent by:
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>



Hello Zoltan,
We have started upgrade process from 6.1.0.2 to 6.1.2.0. 5 or 6 servers
Win2003R2 have been upgraded already.
We faced similar problem on one of them. I have fixed it by: de-install
client --> reboot server --> install client  --> reboot server -->
configure client services by setup wizard (existing dsm.opt).
Ithink it is a little bit long process, but what to do?
Regards,
Grigori
________________________________________
From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] On Behalf Of Zoltan
Forray/AC/VCU [zforray AT VCU DOT EDU]
Sent: Friday, November 13, 2009 8:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Problems with 6.1.2.0 on Windows servers

We started pushing out 6.1.2.0 since our security officer read about the
security vulnerabilitys in 6.1.x

Now we are starting to see rashes of problems on W2K3 (both regular and
R2) servers.  Yet we have plenty of servers that have upgraded with no
issues.

ALL of these servers were running just fine with 6.1.0.0 and older
versions of the client.

Most are manifesting as crashes in dsmagent and/or communications errors
(which I know from previous issues I have seen with 6.x, is often a "red
herring").

Yes, we have tried complete un/reinstalls,  completely deleted the
*:\program files\Tivoli\TSM\directory

No luck googling for the obvious (dsmagent cXMLiterator)

 Anyone seeing similar problems?

Excerpts from the various error logs:

dsmj.log
---------------
11/13/2009 09:23:11: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:23:16: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:24:47: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:24:50: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:27:24: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:30:25: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:42:30: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:45:47: ANS2610S TCP/IP communications failure between the
client and the server machine.

dsmcrash.log
-----------------------
2009/11/13 11:43:03
IBM Tivoli Storage Manager
Version: 6.1.2.00
Build date:  Thu Oct 22 15:11:11 2009

dsmagent.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:0053C4A4

Register dump:
EAX=00000013  EBX=00000000  ECX=00000000  EDX=009891BA  ESI=0471FBB8
EDI=78552B7E  EBP=009891CD  ESP=0471FA1C  EIP=0053C4A4  FLG=00010202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

Crash dump successfully written to file 'D:\Program
Files\Tivoli\TSM\baclient\dsmcrash.dmp'

Stack Trace:
001B:0053C4A4 (0x00393030 0x333A3531 0x32323A35 0x31003600) dsmagent.exe,
cXMLiterator::cXMLiterator()+1234948 bytes

tsmstats.ini
-------------------
[fileSystemStatistics.\\dominodc3\c$]
maxPath=193
totalLocalFiles=30471
totalLocalDirs=3059
maxDirCount=5958
maxDirName=C:\I386
[fileSystemStatistics.\\dominodc3\e$]
maxPath=68
totalLocalFiles=24
totalLocalDirs=10
maxDirCount=7
maxDirName=E:\8241623edffcba54df4fdc\amd64
[fileSystemStatistics.\\dominodc3\d$]
maxPath=92
totalLocalFiles=423
totalLocalDirs=45
maxDirCount=211
maxDirName=D:\Program Files\Tivoli\TSM\baclient\jvm50\jre\bin

dsm.opt
--------------
PASSWORDACCESS  GENERATE
TCPSERVERADDRESS        tsmlinux4.ucc.vcu.edu
SCHEDLOGR 30 D
ERRORLOGR 30 D
QUIET
TCPClientAddress        192.168.20.58

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