ADSM-L

Re: Web GUI problems with TSM 5.2

2005-03-23 08:23:55
Subject: Re: Web GUI problems with TSM 5.2
From: Bill Smoldt <smoldt AT STORSOL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 23 Mar 2005 06:23:16 -0700
Mark,

Are you on a Windows or UNIX machine?  Do you have passwordaccess generate
set in your appropriate dsm.sys stanza (UNIX) or dsm.opt file (Windows)?
That is what stores the password locally on the client machine for use with
dsmc.  If you have a TDP on this same machine and this is a UNIX box, are
you using two separate stanzas, one for the TDP and one for the
backup/archive client?

Are you going to allow users other than TSM admins access through the client
web interface?  If so, do you have an administrator registered on the server
with the same name as nodename?  From a TSM admin command line, "query
admin" and look for a match with the node from "query node" - the one that
matches the nodename option in dsm.sys or the hostname from a shell command.

Please post your dsm.sys file, version, and the type of TDP you're running
on this machine.

Bill Smoldt
STORServer, Inc.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Mark Tindall
Sent: Wednesday, March 23, 2005 2:19 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Web GUI problems with TSM 5.2

Bill,

apologies for the late reply but I have been really busy trying to
recover a production database. What happens is that I enter the dsmc
command before i kick off the dsmcad one and I get asked for
hostname/passsword login. Once I complete this I kick off the dsmcad
command and connect to the host via a web browser. This connects fine
until the point I click on anything where I get the message:

ANS2604S The Web client agent was unable to authenticate with the server.

displayed in a window. You can do nothing else until you click on the
"Ok" prompt in the window.

I am very new to TSM having come from a Veritas Netbackup background
and so dont really have a good understanding of how to setup the
normal file system backups (they were all done by someone else from
USA). Is there some way of storing the password locally as like I have
done for TDP?

Thanks for the help.

Mark Tindall
Email: mark.tindall AT gmail DOT com

On Tue, 22 Mar 2005 05:42:31 -0700, Bill Smoldt <smoldt AT storsol DOT com> 
wrote:
> If you are not going to allow anyone except TSM administrators use of the
> web interface, you can use any existing TSM admin account with sufficient
> privilege to log in at the dsmcad dialogue box.
>
> As Richard pointed out to me privately, the command I offered earlier
should
> have been
>
> update admin <nodename> <newpassword>  (rather than set admin)
>
> but that only matters if you created the individual node account at node
> registration time, as Richard describes.
>
> Bill Smoldt
> STORServer, Inc.
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Richard Sims
> Sent: Tuesday, March 22, 2005 5:14 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Web GUI problems with TSM 5.2
>
> Check the error log, as recommended in the message explanation.
> This is often due to not having an administrative account with owner
> privileges to the node.
>
>    Richard Sims
>
> On Mar 22, 2005, at 6:04 AM, Mark Tindall wrote:
>
> > Hi,
> >
> > I am trying to get the web gui client working for 4 of our servers for
> > normal backups/restores  but keep getting the following error when I
> > try to do anything with it:
> >
> > ANS2604S The Web client agent was unable to authenticate with the
> > server.
> >
> > I think this has something to do with setting a local password (as
> > like we have done for TDP) but am at a bit of a loss as to how to do
> > this. Could someone explain?
> >
> > Thanks,
> >
> > Mark Tindall
> > Email: mark.tindall AT gmail DOT com
>