nv-l

RE: Select failed; error code 9

2000-11-28 15:55:16
Subject: RE: Select failed; error code 9
From: "Smith, Kristi" <kristi_smith AT mentorg DOT com>
To: nv-l AT lists.tivoli DOT com
Date: Tue, 28 Nov 2000 12:55:16 -0800
My PMR is still open - #60138 if you want to refer to it.  Level 3 wants a
core file from killing the hung xnmbrowser process but it doesn't create one
on its own and I can't get it to create one based on their instructions.
Anyone get a core file from this problem? 

My specific symptoms are......after I have started the NetView daemons, if I
highlight a device and, through the main GUI menus, select Tools->MIB
Browser->SNMP and run a basic system query, the results are displayed in the
browser window and the window hangs. I have to kill the xnmbrowser process
from the command line. This happens whether I'm on the server console (no
error messages in nv6000.log) or using a GUI from the Sun Workstation at my
desk (select failed; error code 9 messages in nv6000.log.)  If I
subsequently select the same device and run the same query, it works just
fine and the window doesn't hang. If I select another device and it is the
first time it has been queried since the daemons were started, the query
will hang the MIB Browser Window. This can happen days or weeks after the
daemons have been started. We had similar problems with NetView 5.1.3.  I'm
currently running v. 6.0.1 on a Solaris 2.7 server.

I do not see this behavior when I start the MIB Browser window from the
command line. I have never been able to get it to fail from the command
line.

Hope this helps you recreate the problem.  Peter Anderson was correct in his
earlier post though; it has taken alot of my time to gather all of the
information that tech support is requesting - that's why I didn't open a PMR
on it earlier.  It's become a bigger issue now that we have more people
actively using the system so I have no choice. I have a couple of other v.
6.0.1 quirks I need to open PMR's on but I don't have the time to follow up
with tech support at the moment.  

Kristi Smith
Network Engineer
Mentor Graphics Corporation
(503) 685-1971
kristi_smith AT mentor DOT com


-----Original Message-----
From: Helen Cloostermans [mailto:Helen.Cloostermans AT dexia DOT be]
Sent: Wednesday, November 22, 2000 6:10 AM
To: nv-l
Subject: Re: [NV-L] Select failed; error code 9


Hello,

We've sometimes got the same problem on AIX (Netview 5.1.2).
I have done some tests, but haven't been able to recreate the problem on
demand.
I did notice that we only get this problem when starting the MIB Browser
from the GUI, and never had it when starting xnmbrowser from the CLI (is
there a difference ?).
I must admit that I haven't  really looked in to this problem : I'm
upgrading to V6.0.1 soon, and I wanted to do some tests there first before
opening a PMR.
But since Kristi also has this problem on 6.0.1, I suppose it would be
better to start working on this problem now.


Regards,
Helen



---------------------- Forwarded by Helen Cloostermans/GKBCCB on 22/11/2000
14:58 ---------------------------


James_Shanks%[email protected]
22/11/2000 12:53
To:     nv-l%[email protected]
cc:      (bcc: Helen Cloostermans/GKBCCB)

Subject:        Re: [NV-L] Select failed; error code 9

You can do whatever you think is best, but we cannot solve a problem
without data, and if the problem does not occur on our machines, then we
can go no further without customer involvement.  I have access to nearly a
dozen Solaris boxes, from 2.5.1 to 2.8 and none of them display this
problem.  Without a re-create scenario or a debug effort by the user, the
problem will remain unsolved, until somebody comes forwrad who wants to
work with us.

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Peter Anderson" <pETERanderson AT westpac.com DOT au> on 11/21/2000 10:07:38 PM

Please respond to IBM NetView Discussion <nv-l AT tkg DOT com>

To:   "Netview List (E-mail)" <nv-l AT tkg DOT com>
cc:    (bcc: James Shanks/Tivoli Systems)
Subject:  [NV-L] Select failed; error code 9




Hi,

We have that problem.  It was reported as a bug to Tivoli.  Unfortunately
they wanted us to do their debugging work for them and Netview was/is
already taking up too much of our time with bugs.  In the end I let them
close the PMR.

It isn't a permissions problem as we had the same problem running as root.

Regards,

Peter Anderson
Senior Communications Analyst
Westpac Banking Corporation

Any views or opinions presented are solely those of the author and do
not necessarily represent those of Westpac Banking Corporation.




-----Original Message-----
From:               Gerlach, Ingo
Sent:               Tuesday, 21 November 2000 12:08
To:            'nv-l AT tkg DOT com'
Cc:
Subject:            [NV-L] Select failed; error code 9


-----Original Message-----
From:               Gerlach, Ingo
Sent:               Tuesday, 21 November 2000 12:08
To:            'nv-l AT tkg DOT com'
Cc:
Subject:            [NV-L] Select failed; error code 9



Hello all,

i have the same problem was reported last year from Sergio.

     I have NetView 5.1.2 AIX 4.3

     I have this problem: when I try to read some mib with the mib
browser
     being an user different to root the mib browser hang up and the
     respective nv6000.log is filled  with this message:
     Warning: Select failed; error code 9

     but if I make the same, being root nothing wrong happened, I think
that
     the problem is due to a lack of permissions over some file.

     Somebody has seen this problem before ?

     Could I fix this problem changing some file permission?

     thanks in advance,

     Sergio Cardona.


We have Netview 6.0 on Solaris 2.7.
I read all mails , but i cant't find a solution for this problem.


Has somebody a fix for this ??

Thanks
Ingo Gerlach
-------------------------------
gedas
            your IT partner
CC Systemintegration
D-38440 Wolfsburg, Alessandro-Volta-Str. 7
phone: +49-5361-40 1711
fax: +49-5361-186-988
<mailto:Ingo.Gerlach AT gedas DOT de>
<http://www.gedas.net/>



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