Re: ovtopmd not starting

1998-09-21 16:52:36
Subject: Re: ovtopmd not starting
From: "Brook, Bryan S" <bryan.s.brook AT LMCO DOT COM>
To: nv-l AT lists.tivoli DOT com
Date: Mon, 21 Sep 1998 16:52:36 -0400
I apologize for not including all relevant info. We are running NV v5.1, and
the sourcing of the Tivoli environment did solve the problem.  Well, 1/2 of
the problem.  After sourcing the environment, we could restart Netview.  Now
this is the 2nd time this behavior has happened.  The first time I fixed it
(ovstop, ovstop) I must have had my environment set already.  Ovtopmd will
probably die again.  The reason for the original failure is still unknown.
It does core, and I have already performed a readcore.  If it happens again,
we will open up a PMR and send it over.

Thanks for the quick response.

> ----------
> From:         James_Shanks AT TIVOLI DOT COM[SMTP:James_Shanks AT TIVOLI DOT 
> COM]
> Reply To:     Discussion of IBM NetView and POLYCENTER Manager on NetView
> et alia
> Sent:         Monday, September 21, 1998 3:31 PM
> Subject:      Re: ovtopmd not starting
> It is not obvious whether you have the same problem or not.  That depends
> upon what version of NetView you are running and whether a reboot solves
> the problem or not.  And also on the circumstances under which the daemons
> die.
> Did they die?  Did they core?  You didn't say.   How did they get down?
> What version of NetView are you running?  An exit code of 225 in V5
> indicates that you have not sourced the Tivoli directory as required in
> the
> Release Notes.    If you are running V5, then you must issue
>    .   /etc/Tivoli/setup_env.sh
> before you issue ovstart from the command line.  Note that there is a
> space
> between the starting dot (.) and the rest of the command
> (/etc/Tivoli/setup_env.sh)
> By the way, ovtopofix requires ovtopmd to be running.  That is the source
> of your second error.
> If you require immediate personal assistance, then I recommend opening a
> call to Support and making it Sev 1.  That is appropriate if you cannot
> get
> the system started or re-started.
> James Shanks
> Tivoli (NetView for UNIX) L3 Support
> "Brook, Bryan S" <bryan.s.brook AT LMCO DOT COM> on 09/21/98 02:24:43 PM
> Please respond to Discussion of IBM NetView and POLYCENTER Manager on
>       NetView et alia <NV-L AT UCSBVM.UCSB DOT EDU>
> cc:    (bcc: James Shanks)
> Subject:  Re: ovtopmd not starting
> We are having the same problem right now!  Ovtopmd fails (with an exit
> code
> of 255) which prevents netmon from starting which prevents the ovw (GUI)
> from starting.  Heres the details:
> #ovstop                                 everything shuts down but nvsecd
> #ovstop nvsecd                          /usr/OV/service/nvstat shows all
> Netview daemons are down
> (Verified /usr/OV/sockets is emptied)
> #ovstart                                        This is where we get the
> exit code of 255 for ovtopmd.  No other messages are available.  Then some
> other daemons fail to even attempt starting.
> If I try an ovtopfix, I get: "ERROR Couldnt open topology database: Cannot
> connect to server: sys2: No such file or directory".  I checked the
> diagnosis guide for ovtopmd and nothing helped.  We get a fair amount of
> traps (~=4MB/ day) but I dont think that is beyond the realm of
> manageable.
> We have cleaned out our topology database and still have the same
> problems.
> Any questions, suggestions, or divine intervention requested!!
> Thanks,
> Bryan
> RS6000/AIX 4.2.1

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