Veritas-bu

[Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7

2009-02-27 10:27:26
Subject: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
From: bkpguy <netbackup-forum AT backupcentral DOT com>
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Date: Fri, 27 Feb 2009 10:12:27 -0500
Can you advise me how can i make sure device configuration is correct ? And 
what does it mean that amber and white state ? White is normal ?
I replaced the tapes which resulted status code 83 with new tapes . After that 
whenever I run bkp on these tapes ( without killing the jobs and just replace 
from the tape library ), I noticed mounting time is very long and never happen 
to backup again for all those new tapes.  I notice following message in job 
status .  

02/27/2009 00:14:40 - connecting

02/27/2009 00:14:40 - connected; connect

02/27/2009 00:14:40 - mounting media01

started : 02/27/09 00:14:40

Elapsed : 021:06:40

Ended : 


rusman wrote:
> I would also suggest checking your device configuration in NetBackup and 
> making sure it's correct. The mismatched barcodes (expecing A but found B) is 
> indicative of improper configuration, especially when you say you changed the 
> drives. 
> 
> The Disk alerts with Amber/White codes is not a NetBackup error. This is 
> coming from some other monitoring software. 
> 
> Rusty Major, MCSE, BCFP, VCS â?ª Sr. Storage Engineer â?ª SunGard 
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> 
> bkpguy <netbackup-forum < at > backupcentral.com>  
> Sent by: veritas-bu-bounces < at > mailman.eng.auburn.edu 
> 02/26/2009 08:38 PM    Please respond to
> VERITAS-BU < at > mailman.eng.auburn.edu
> 
> To
> VERITAS-BU < at > mailman.eng.auburn.edu   cc
> Subject
> [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7 
> 
> 
> 
> 
> 
> Hi ,
> Thx for your inventory issue to solve. Do you have any any idea about status 
> code 83 and disk errors ? Kindly let me know.
> 
> Regards,
> 
> 
> judy_hinchcliffe wrote:
> 
> > cannot dismount drive 2, slot 91 already is full
> > Move_medium error:
> > expected barcode (media03 ) in slot 85, found barcode (--------)
> > ) expected barcode (media03 ) in slot 85, found barcode (media01 )
> > 
> > 
> > 
> > Looking at the above issues it looks like the inventory of your library
> > and the inventory of netbackup do not match.
> > 
> > I would first make sure all tapes are unmounted from any tape drives and
> > are in slots ( even if you have to reach in and unmount and move them
> > your self - but you should be able to use robtest to do this).
> > 
> > Once the robot has inventoried himself, in netbackup do an inventory
> > with update. I expect you will se it make some changes like saying what
> > tape is really in slot 91 already.
> > 
> > Once you get this to match.
> > Try backups again and see if it works ok.
> > 
> > 
> > -----Original Message-----
> > From: veritas-bu-bounces < at > mailman.eng.auburn.edu
> > [mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of 
> > bkpguy
> > Sent: Thursday, February 26, 2009 8:22 AM
> > To: VERITAS-BU < at > mailman.eng.auburn.edu
> > Subject: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
> > 
> > 
> > Hi Gents,
> > Need your kind help/advise/instructions to cure my big problems in
> > netbackup server3.4 running on solaris7 and overland tape library . I
> > have one netbackup 3.4 server and a few media servers running under it.
> > I used to received status code 83 from the backup of media tapes under
> > one of the media servers . I suspect it is due to media tape errors and
> > I changed the tapes under this media server group. But other media tapes
> > under another media server also came out status code 83 and a lot of
> > errors as per follows. PLS PLS HELP ME OUT FROM THIS TROUBLE SINCE I M
> > GOING TO CRAZY.
> > #more /var/adm/messages
> > 
> > Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) key = 0x0, asc =
> > 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> > ( It is due to backup tape library ? Pls.advise )
> > Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) Move_medium error:
> > CHECK CONDITION
> > ( Really due to media error ? )
> > Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) cannot dismount
> > drive 2, slot 91 already is full
> > Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) key = 0x0, asc =
> > 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> > Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) Move_medium error:
> > CHECK CONDITION
> > -Feb 26 10:19:55 netbkpserver002 tldcd[22962]: TLD(2) expected barcode
> > (media03 ) in slot 85, found barcode (--------)
> > Feb 26 10:23:42 netbkpserver002 tldcd[23000]: TLD(2) expected barcode
> > (media03 ) in slot 85, found barcode (media01 )
> > Feb 26 10:27:28 netbkpserver002 tldcd[23034]: TLD(2) expected barcode
> > (media03 ) in slot 85, found barcode (media01 )
> > Feb 26 10:28:13 netbkpserver002 tldcd[23055]: TLD(2) expected barcode
> > (media03 ) in slot 85, found barcode (media01 )
> > ( Volume database is not update with physical media location , Pls.
> > advise , it happen automatically ) 
> > 
> > Feb 26 10:30:19 netbkpserver002 tldcd[23222]: TLD(2) cannot dismount
> > drive 2, slot 91 already is full
> > 
> > Feb 26 10:31:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk
> > state amber entered, Action: Move load from busy disks to idle disks
> > Feb 26 10:33:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk state
> > white entered, Action: No activity
> > ( I have no idea about the disk state amber and white , what does it
> > mean ? )
> > 
> > Feb 26 20:14:50 netbkpserver002 tldd[2402]: TLD(2) drive 1 (device 0) is
> > being DOWNED, status: Robotic mount failure
> > ( The tape LTOD drives are keeping on down evey 5 to 10 minutes
> > eventhough I changed the tape library drives , why ?)
> > 
> > #more /usr/openv/netbackup/db/error
> > 1235615750 1 4 16 production 26131 0 0 bkpwindowsATC001 bpsched backup
> > of client bkpwindowsATC001 exited with status 83 (media open error)
> > 1235615750 1 4 16 netbkpserver002 0 0 0 *NULL* bpsched scheduler exiting
> > - media open error (83)
> > 
> > Robot inventory/ media database is not sync with the physical slots in
> > the tape library.
> > 1235651678 1 4 4 netbkpserver002 0 0 0 netbkpserver002 bpsched skipping
> > backup of client netbkpserver002, class bkp_web2, schedule incrbkps
> > because it has exceeded the configured number of tries
> > 1235651678 1 4 4 netbkpserver002 0 0 0 bkpunix006 bpsched skipping
> > backup of client bkpunix006, class bkp_web3, schedule incrbkps because
> > it has exceeded the configured number of tries
> > 
> > ( Why so many tapes are not able to mount ? Drive error or media error ?
> > )
> > 
> > 1235650486 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> > media id bkp02, it is unmountable and cannot be used for backups
> > 1235650488 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> > media id bkp07, it is unmountable and cannot be used for backups
> > ( the tapes are usually freeze every now and then , due to media tape
> > error ? )
> > 
> > ************************************************************************
> > ************************
> > more bpmedialist
> > Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> > Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> > Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> > Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> > ( How can I use back those media to normal backup ? ) 
> > I really really really need your gentlemen help since I am getting a lot
> > of problems with this old backup 3.4 server . Pls. help me out.
> > Thanks 
> > 
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