Veritas-bu

[Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7

2009-02-28 00:44:36
Subject: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
From: bkpguy <netbackup-forum AT backupcentral DOT com>
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Date: Sat, 28 Feb 2009 00:23:58 -0500
Hi,
Thanks for your comment.If someone really added the tapes , how can i do to 
recognize the media ? May be I use "bpexpdate -ev <medai id> -d 0 -force -host 
<media server>" and "vmquery -deassignbyid MEDIA_ID 4 0 " ? 
I have the troubleshooting guide and I did follow but problem still persist.

Thanks, 

Marianne Van Den Berg wrote:
> In addition to Judy's email:
> It seems as if someone has opened the library door and manually added
> tapes while tapes were mounted in the drives - when the tapes needed to
> be put back in their original slots, it found another tape there.
> 
> About your 83's:
> 
> Everything in your environment seems to be VERY OLD. How old is the
> media? Do 'vmquery -m 'media-id' tapes giving status 83. When was the
> media added? How many times has it been mounted?
> 
> Another possibility is your st driver - check the patch level as well as
> st.conf entry. NetBackup 3.4 came with a full set of manuals - find your
> Media Manager Device Configuration Guide. Check the Solaris chapter for
> recommended st.conf entries for your tape drives.
> 
> Another manual in your set is the Troubleshooting Guide. It explains in
> detail why you are getting this error, possible reasons and what to
> check. One of the logs to check is the bptm log on the media servers.
> 
> -----Original Message-----
> From: veritas-bu-bounces < at > mailman.eng.auburn.edu
> [mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of bkpguy
> Sent: 26 February 2009 16:22
> To: VERITAS-BU < at > mailman.eng.auburn.edu
> Subject: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
> 
> 
> Hi Gents,
> Need your kind help/advise/instructions to cure my big problems in
> netbackup server3.4 running on solaris7 and overland tape library . I
> have one netbackup 3.4 server and a few media servers running under it.
> I used to received status code 83 from the backup of media tapes under
> one of the media servers . I suspect it is due to media tape errors and
> I changed the tapes under this media server group. But other media tapes
> under another media server also came out status code 83 and a lot of
> errors as per follows. PLS PLS HELP ME OUT FROM THIS TROUBLE SINCE I M
> GOING TO CRAZY.
> #more /var/adm/messages
> 
> Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) key = 0x0, asc =
> 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> ( It is due to backup tape library ? Pls.advise )
> Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) Move_medium error:
> CHECK CONDITION
> ( Really due to media error ? )
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) cannot dismount
> drive 2, slot 91 already is full
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) key = 0x0, asc =
> 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) Move_medium error:
> CHECK CONDITION
> -Feb 26 10:19:55 netbkpserver002 tldcd[22962]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (--------)
> Feb 26 10:23:42 netbkpserver002 tldcd[23000]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> Feb 26 10:27:28 netbkpserver002 tldcd[23034]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> Feb 26 10:28:13 netbkpserver002 tldcd[23055]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> ( Volume database is not update with physical media location , Pls.
> advise , it happen automatically ) 
> 
> Feb 26 10:30:19 netbkpserver002 tldcd[23222]: TLD(2) cannot dismount
> drive 2, slot 91 already is full
> 
> Feb 26 10:31:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk
> state amber entered, Action: Move load from busy disks to idle disks
> Feb 26 10:33:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk state
> white entered, Action: No activity
> ( I have no idea about the disk state amber and white , what does it
> mean ? )
> 
> Feb 26 20:14:50 netbkpserver002 tldd[2402]: TLD(2) drive 1 (device 0) is
> being DOWNED, status: Robotic mount failure
> ( The tape LTOD drives are keeping on down evey 5 to 10 minutes
> eventhough I changed the tape library drives , why ?)
> 
> #more /usr/openv/netbackup/db/error
> 1235615750 1 4 16 production 26131 0 0 bkpwindowsATC001 bpsched backup
> of client bkpwindowsATC001 exited with status 83 (media open error)
> 1235615750 1 4 16 netbkpserver002 0 0 0 *NULL* bpsched scheduler exiting
> - media open error (83)
> 
> Robot inventory/ media database is not sync with the physical slots in
> the tape library.
> 1235651678 1 4 4 netbkpserver002 0 0 0 netbkpserver002 bpsched skipping
> backup of client netbkpserver002, class bkp_web2, schedule incrbkps
> because it has exceeded the configured number of tries
> 1235651678 1 4 4 netbkpserver002 0 0 0 bkpunix006 bpsched skipping
> backup of client bkpunix006, class bkp_web3, schedule incrbkps because
> it has exceeded the configured number of tries
> 
> ( Why so many tapes are not able to mount ? Drive error or media error ?
> )
> 
> 1235650486 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> media id bkp02, it is unmountable and cannot be used for backups
> 1235650488 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> media id bkp07, it is unmountable and cannot be used for backups
> ( the tapes are usually freeze every now and then , due to media tape
> error ? )
> 
> ************************************************************************
> ************************
> more bpmedialist
> Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> ( How can I use back those media to normal backup ? ) 
> I really really really need your gentlemen help since I am getting a lot
> of problems with this old backup 3.4 server . Pls. help me out.
> Thanks 
> 
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