Veritas-bu

Re: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7

2009-02-27 08:00:52
Subject: Re: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
From: Rusty.Major AT sungard DOT com
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Date: Fri, 27 Feb 2009 06:41:53 -0600

I would also suggest checking your device configuration in NetBackup and making sure it's correct. The mismatched barcodes (expecing A but found B) is indicative of improper configuration, especially when you say you changed the drives.

The Disk alerts with Amber/White codes is not a NetBackup error. This is coming from some other monitoring software.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
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bkpguy <netbackup-forum AT backupcentral DOT com>
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02/26/2009 08:38 PM
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[Veritas-bu]  Crazy at Errors in Netbackup 3.4 on Solaris 7






Hi ,
Thx for your inventory issue to solve. Do you have any any idea about status code 83 and disk errors ? Kindly let me know.

Regards,


judy_hinchcliffe wrote:
> cannot dismount drive 2, slot 91 already is full
> Move_medium error:
> expected barcode (media03 ) in slot 85, found barcode (--------)
> ) expected barcode (media03 ) in slot 85, found barcode (media01 )
>
>
>
> Looking at the above issues it looks like the inventory of your library
> and the inventory of netbackup do not match.
>
> I would first make sure all tapes are unmounted from any tape drives and
> are in slots ( even if you have to reach in and unmount and move them
> your self - but you should be able to use robtest to do this).
>
> Once the robot has inventoried himself, in netbackup do an inventory
> with update.  I expect you will se it make some changes like saying what
> tape is really in slot 91 already.
>
> Once you get this to match.
> Try backups again and see if it works ok.
>
>
> -----Original Message-----
> From: veritas-bu-bounces < at > mailman.eng.auburn.edu
> [mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of bkpguy
> Sent: Thursday, February 26, 2009 8:22 AM
> To: VERITAS-BU < at > mailman.eng.auburn.edu
> Subject: [Veritas-bu] Crazy at Errors in Netbackup 3.4 on Solaris 7
>
>
> Hi Gents,
> Need your kind help/advise/instructions to cure my big problems in
> netbackup server3.4 running on solaris7 and overland tape library . I
> have one netbackup 3.4 server and a few media servers running under it.
> I used to received status code 83 from the backup of media tapes under
> one of the media servers . I suspect it is due to media tape errors and
> I changed the tapes under this media server group. But other media tapes
> under another media server also came out status code 83 and a lot of
> errors as per follows. PLS PLS HELP ME OUT FROM THIS TROUBLE SINCE I M
> GOING TO CRAZY.
> #more /var/adm/messages
>
> Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) key = 0x0, asc =
> 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> ( It is due to backup tape library ? Pls.advise )
> Feb 26 09:55:52 netbkpserver002 tldcd[22074]: TLD(2) Move_medium error:
> CHECK CONDITION
> ( Really due to media error ? )
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) cannot dismount
> drive 2, slot 91 already is full
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) key = 0x0, asc =
> 0x0, ascq = 0x0, NO ADDITIONAL SENSE INFORMATION
> Feb 26 10:02:25 netbkpserver002 tldcd[22386]: TLD(2) Move_medium error:
> CHECK CONDITION
> -Feb 26 10:19:55 netbkpserver002 tldcd[22962]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (--------)
> Feb 26 10:23:42 netbkpserver002 tldcd[23000]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> Feb 26 10:27:28 netbkpserver002 tldcd[23034]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> Feb 26 10:28:13 netbkpserver002 tldcd[23055]: TLD(2) expected barcode
> (media03 ) in slot 85, found barcode (media01 )
> ( Volume database is not update with physical media location , Pls.
> advise , it happen automatically )
>
> Feb 26 10:30:19 netbkpserver002 tldcd[23222]: TLD(2) cannot dismount
> drive 2, slot 91 already is full
>
> Feb 26 10:31:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk
> state amber entered, Action: Move load from busy disks to idle disks
> Feb 26 10:33:48 netbkpserver002 ID[RICHPse.monlog.2000]: Disk state
> white entered, Action: No activity
> ( I have no idea about the disk state amber and white , what does it
> mean ? )
>
> Feb 26 20:14:50 netbkpserver002 tldd[2402]: TLD(2) drive 1 (device 0) is
> being DOWNED, status: Robotic mount failure
> ( The tape LTOD drives are keeping on down evey 5 to 10 minutes
> eventhough I changed the tape library drives , why ?)
>
> #more /usr/openv/netbackup/db/error
> 1235615750 1 4 16 production 26131 0 0 bkpwindowsATC001 bpsched backup
> of client bkpwindowsATC001 exited with status 83 (media open error)
> 1235615750 1 4 16 netbkpserver002 0 0 0 *NULL* bpsched scheduler exiting
> - media open error (83)
>
> Robot inventory/ media database is not sync with the physical slots in
> the tape library.
> 1235651678 1 4 4 netbkpserver002 0 0 0 netbkpserver002 bpsched skipping
> backup of client netbkpserver002, class bkp_web2, schedule incrbkps
> because it has exceeded the configured number of tries
> 1235651678 1 4 4 netbkpserver002 0 0 0 bkpunix006 bpsched skipping
> backup of client bkpunix006, class bkp_web3, schedule incrbkps because
> it has exceeded the configured number of tries
>
> ( Why so many tapes are not able to mount ? Drive error or media error ?
> )
>
> 1235650486 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> media id bkp02, it is unmountable and cannot be used for backups
> 1235650488 1 132 16 netbkpserver002 26153 0 0 bkpClass bptm FREEZING
> media id bkp07, it is unmountable and cannot be used for backups
> ( the tapes are usually freeze every now and then , due to media tape
> error ? )
>
> ************************************************************************
> ************************
> more bpmedialist
> Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> Feb 26 20:14:52 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp04 has expired
> Feb 26 20:14:58 netbkpserver002 vmd[2385]: media ID bkp05 has expired
> ( How can I use back those media to normal backup ? )
> I really really really need your gentlemen help since I am getting a lot
> of problems with this old backup 3.4 server . Pls. help me out.
> Thanks
>
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