[Veritas-bu] ...error requesting media, TpErrno = Robot operation failed
2006-09-15 20:04:20
Subject: |
[Veritas-bu] ...error requesting media, TpErrno = Robot operation failed |
From: |
jpiszcz at lucidpixels.com (Justin Piszcz) |
Date: |
Fri, 15 Sep 2006 20:04:20 -0400 (EDT) |
On Fri, 15 Sep 2006, mirko_nbu at mac.com wrote:
> Hi all,
>
> a customer of mine is getting the following error message in a
> restore situation:
>
> Error bptm(pid=3904) error requesting media, TpErrno = Robot
> operation failed
>
> NetBackup is running Windows using version 6.0 using a Sun/StorageTek
> L700 library.
> The customer did not mention any NBU maintenance packs...
>
> Because of the error message I'm thinking of a library failure... any
> suggestions to this?
>
> Thanks a lot!
>
>
> Cheers,
>
> Mirko
>
>
>
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu at mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
Robot is hung/etc, open door fix it if the head is stuck and power cycle
the robot.
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