everything looks right there -- I found this message, wonder if it
gives any clues:

09:34:13.487 [20234] <2> process_request: client rpnotes23-b peername
rpnotes23-b is invalid for restore request

On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> In the Backup, Archive, and Restore on the client, go to File-> Specify
> NetBackup Machines and Policy Type and make sure media and master server
> is in that list.  I think I had a similar problem once and I believe
> this is how I fixed it. All the servers have to be in the list although
> only the master server should be marked as current.
>
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
> Ballowe
> Sent: Tuesday, October 11, 2005 2:43 PM
> To: Veritas List
> Subject: [Veritas-bu] Re: error 37
>
> I'm still stuck on this one.
>
> It's showing up in the activity monitor log as a different box, grep'ing
> the logs for that box name shows NOTHING (box was retired -- not even
> the same IP). bprd logs on the master show that it is contacted from the
> correct name doesn't even mention the name of the retired server.
> Nothing about it in bperror.
>
> I had created an altnames file to allow this one to browse the old
> client last week sometime and it never worked. I've deleted that file
> - does something need bouncing?
>
> I can do a restore if i kick it off from the master server, but not
> request it from the client.
>
> -Charlie
>
> On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > I have a client that is requesting a restore (files backed up by it,
> > restoring to it -- no alternate system involved) and is getting a
> > statuscode 37. This seems to be related to a server directed restore
> > from an invalid server - any reason why I might be seeing it on a
> > client/any clue as to resolution?
> >
> > -Charlie
> >
>
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