Hello Charles

Does the client have more than one NIC ?

If this the case you proably need to use the REQUIRED_INTERFACE entry in 
either bp.conf or registry

Also a traceroute/tracert between the client and the master may gives clue 
to what is the problem

A quick fix may be to put the No.Restrictions file under altnames on the 
master

Regards
Michael

On Wed, 12 Oct 2005 13:37:34 -0500, Charles Ballowe wrote
> everything looks right there -- I found this message, wonder if it
> gives any clues:
> 
> 09:34:13.487 [20234] <2> process_request: client rpnotes23-b peername
> rpnotes23-b is invalid for restore request
> 
> On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> > In the Backup, Archive, and Restore on the client, go to File-> Specify
> > NetBackup Machines and Policy Type and make sure media and master server
> > is in that list.  I think I had a similar problem once and I believe
> > this is how I fixed it. All the servers have to be in the list although
> > only the master server should be marked as current.
> >
> > -----Original Message-----
> > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
> > Ballowe
> > Sent: Tuesday, October 11, 2005 2:43 PM
> > To: Veritas List
> > Subject: [Veritas-bu] Re: error 37
> >
> > I'm still stuck on this one.
> >
> > It's showing up in the activity monitor log as a different box, grep'ing
> > the logs for that box name shows NOTHING (box was retired -- not even
> > the same IP). bprd logs on the master show that it is contacted from the
> > correct name doesn't even mention the name of the retired server.
> > Nothing about it in bperror.
> >
> > I had created an altnames file to allow this one to browse the old
> > client last week sometime and it never worked. I've deleted that file
> > - does something need bouncing?
> >
> > I can do a restore if i kick it off from the master server, but not
> > request it from the client.
> >
> > -Charlie
> >
> > On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > > I have a client that is requesting a restore (files backed up by it,
> > > restoring to it -- no alternate system involved) and is getting a
> > > statuscode 37. This seems to be related to a server directed restore
> > > from an invalid server - any reason why I might be seeing it on a
> > > client/any clue as to resolution?
> > >
> > > -Charlie
> > >
> >
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> 
> _______________________________________________
> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu


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