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We have similar problems, but the media servers are on our SAN. Instead of
rebooting, we shut down NBU totally, power-cycle the McData bridges, then
start NBU. The unkillable job (or jobs) is gone.
Paul Griese
System Management
713-331-6454
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Brzozowski,
Dwayne
Sent: Friday, January 16, 2004 3:08 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] backup job that wouldn't die
Thanks for all the responses. I'll write all of these down in case this
happens again. I did run a kill -9 on the job pid and it still wouldn't die.
I also ran bp.kill_all and that still had no affect on the job. Rebooting
seemed the only answer.
-Dwayne
-----Original Message-----
From: Weber, Philip [mailto:Philip.Weber AT egg DOT com]
Sent: Friday, January 16, 2004 4:55 AM
To: Brzozowski, Dwayne; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] backup job that wouldn't die
You should normally be able to kill the jobs by 1) kill in activity monitor
2) shut down netbackup & run the goodies.bp.kill_all script 3) remove any
NetBackup remaining message queues (to a search for ipcs on the support
site).
I have had problems with avrd going down where I have had problems with the
tape robot. Seeming to indicate some kind of SCSI hang between Solaris and
the robot. Rebooting the robot and the server has sorted these.
-----Original Message-----
From: Brzozowski, Dwayne [mailto:Dwayne.Brzozowski AT mail.va DOT gov]
Sent: 16 January 2004 04:12
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] backup job that wouldn't die
I have a NetBackup 4.5 FP3 media server on Solaris 8. We ran into a problem
last week and had to kill a specific job/pid. This job could not be killed.
. We finally had to reboot the media server. It did come up clean, but it
took 3 attempts, starting netbackup, before the vmd would start. Has anyone
ever ran into a problem like this? thanks!
Dwayne J. Brzozowski
Department of Veterans Affairs
Austin Automation center
(512)326-6728 work
dwayne.brzozowski AT mail.va DOT gov
This private and confidential e-mail has been sent to you by Egg.
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<DIV><SPAN class=864020422-20012004><FONT face=Arial color=#0000ff size=2>We
have similar problems, but the media servers are on our SAN. Instead of
rebooting, we shut down NBU totally, power-cycle the McData bridges, then start
NBU. The unkillable job (or jobs) is gone.</FONT></SPAN></DIV>
<DIV><SPAN class=864020422-20012004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=864020422-20012004>
<DIV align=left><FONT face=Arial size=2>Paul Griese</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>System Management</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>713-331-6454</FONT></DIV></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of
</B>Brzozowski, Dwayne<BR><B>Sent:</B> Friday, January 16, 2004 3:08
PM<BR><B>To:</B> 'veritas-bu AT mailman.eng.auburn DOT
edu'<BR><B>Subject:</B> RE:
[Veritas-bu] backup job that wouldn't die<BR><BR></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=730590421-16012004>Thanks for all the responses. I'll write all of
these
down in case this happens again. I did run a kill -9 on the job pid and it
still wouldn't die. I also ran bp.kill_all and that still had no affect on
the
job. Rebooting seemed the only answer. </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=730590421-16012004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=730590421-16012004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=730590421-16012004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=730590421-16012004>-Dwayne</SPAN></FONT></DIV>
<BLOCKQUOTE>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Weber, Philip
[mailto:Philip.Weber AT egg DOT com]<BR><B>Sent:</B> Friday, January 16,
2004 4:55
AM<BR><B>To:</B> Brzozowski, Dwayne;
'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE:
[Veritas-bu]
backup job that wouldn't die<BR><BR></FONT></DIV>
<DIV><SPAN class=234455110-16012004><FONT face=Arial color=#0000ff
size=2>You should normally be able to kill the jobs by 1) kill in activity
monitor 2) shut down netbackup & run the goodies.bp.kill_all script 3)
remove any NetBackup remaining message queues (to a search for ipcs on the
support site).</FONT></SPAN></DIV>
<DIV><SPAN class=234455110-16012004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=234455110-16012004><FONT face=Arial color=#0000ff size=2>I
have had problems with avrd going down where I have had problems with the
tape robot. Seeming to indicate some kind of SCSI hang between
Solaris
and the robot. Rebooting the robot and the server has sorted
these.</FONT></SPAN></DIV>
<DIV><SPAN class=234455110-16012004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Brzozowski,
Dwayne [mailto:Dwayne.Brzozowski AT mail.va DOT gov] <BR><B>Sent:</B> 16
January
2004 04:12<BR><B>To:</B>
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu]
backup job
that wouldn't die<BR><BR></FONT></DIV>
<DIV><SPAN class=355340604-16012004><FONT face=Arial color=#0000ff size=2>I
have a NetBackup 4.5 FP3 media server on Solaris 8. We ran into a problem
last week and had to kill a specific job/pid. This job could not be
killed. . We finally had to reboot the media server. It did come up clean,
but it took 3 attempts, starting netbackup, before the vmd would
start. Has anyone ever ran into a problem like this?
thanks!</FONT></SPAN></DIV>
<DIV><SPAN class=355340604-16012004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=355340604-16012004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=355340604-16012004>
<P><FONT color=#0000ff size=2>Dwayne J. Brzozowski<BR>Department of
Veterans
Affairs<BR>Austin Automation center<BR>(512)326-6728
work<BR>dwayne.brzozowski AT mail.va DOT gov<BR></FONT></P></SPAN></DIV>
<DIV><SPAN class=355340604-16012004></SPAN><FONT face=Tahoma><FONT
size=2><SPAN class=355340604-16012004><FONT face=Arial
color=#0000ff></FONT></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN
class=355340604-16012004></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN
class=355340604-16012004></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN
class=355340604-16012004></SPAN></FONT></FONT> </DIV>
<DIV><SPAN class=192002321-15012004><FONT face=Arial
size=2></FONT></SPAN> </DIV><CODE><FONT size=3><BR><BR>This private
and
confidential e-mail has been sent to you by Egg.<BR>The Egg group of
companies includes Egg Banking plc<BR>(registered no. 2999842), Egg
Financial Products Ltd (registered<BR>no. 3319027) and Egg Investments Ltd
(registered no. 3403963) which<BR>carries out investment business on behalf
of Egg and is regulated<BR>by the Financial Services Authority.
<BR>Registered in England and Wales. Registered offices: 1 Waterhouse
Square,<BR>138-142 Holborn, London EC1N 2NA.<BR>If you are not the intended
recipient of this e-mail and have<BR>received it in error, please notify
the
sender by replying with<BR>'received in error' as the subject and then
delete it from
your<BR>mailbox.<BR></BLOCKQUOTE></BLOCKQUOTE></FONT></CODE></BODY></HTML>
<P><FONT SIZE=2
FACE="Arial">_____________________________________________________________________________</FONT></P>
<BR>
<P><FONT SIZE=2 FACE="Arial">(c) 2003 TeleCheck International, Inc. THIS
DOCUMENT, AND ANY ATTACHED INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND
CONFIDENTIAL PROPERTY OF TELECHECK UNDER APPLICABLE LAW, AND 2) IS INTENDED
EXCLUSIVELY FOR INTERNAL USE BY TELECHECK EMPLOYEES AND INTENDED RECIPIENTS
WITH A LEGITIMATE TELECHECK BUSINESS NEED THEREFORE. ITS REPRODUCTION,
DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE, EXCEPT TO SUCH TELECHECK
EMPLOYEES AND INTENDED RECIPIENTS, IS STRICTLY PROHIBITED . IF YOU ARE NOT
SUCH A TELECHECK EMPLOYEE OR INTENDED RECIPIENT, OR THE EMPLOYEE OR AGENT
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