We have the same problem in a Windows 2000 environment. We use pskill
from sysinternals and that takes care of MOST of the hung processes.
Even with 4.5F_3 we have seen issues with ltid being unkillable. We
currently have a sev 1 case open. Rebooting should NOT be the answer.
Microsoft has indicated that there are NT 4 api calls being made and
this is contributing to the issue.
-----Original Message-----
From: Bob Grabbe [mailto:GRABBEB AT dominos DOT com]
Sent: Thursday, August 07, 2003 9:34 AM
To: veritas-bu AT mailman.eng.auburn DOT edu; kgiannakeli AT probank DOT gr
Subject: Re: [Veritas-bu] Network Timed Out (status 41). Cannot Backup!
Major problem!
Yes, I had the same problem and support was no help to me either. The
only way to get rid of the extra processes is to reboot the server.
Fortunately (for me anyway) this problem is not recurring since going to
4.5 mp3, but I never found any fix for it anywhere. If anyone else has
any suggestions, I'd like to see them also.
You have my profoundest sympathy, but I'm afraid I can't offer any hope
other than upgrading your whole system.
Bob Grabbe
Dominos Pizza LLC
grabbeb AT dominos DOT com
>>> "Katerina Giannakeli" <kgiannakeli AT probank DOT gr> 8/7/03 9:08:01 AM
>>>
Hi all,
the last few days the backup procedure fails, stating that "network
timed out' with status 41. FYI, the software is NetBackup 3.41 (still)
on Windows2000, which is backing up the 3 out of 4 parts of a cluster
system.
Two nights ago, without any change made, the 1st cluster part(CLS001)
didn't backup stating the above error. When I logged in to CLS001, I
noticed in TaskManager that bpbkar32.exe was loaded many times (I did
perform various test backups, but they had all ended). As the
"wonderful" support person (who I managed to contact after calling him
all day long, and haven't heard from ever since) told me to stop the
NetBackup service on CLS001, kill all those hanging processes,
and
start the NB Service again, and that should fix the problem.
Well, it didn't, and I have a major problem, as I can't backup the main
part of the system! I am now copying various important data to a disk,
but that is not very reliable, not to mention that I use NetBackup to
perform various operations and now I am writing scripts to override the
problem.
Please, if someone has encountered anything like this , let me know.
Support isn't much help and we have a big problem over here!
Thank you all in advance,
Katerina
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