Veritas-bu

[Veritas-bu] Network Timed Out (status 41). Cannot Backup! Major problem!

2003-08-07 09:08:01
Subject: [Veritas-bu] Network Timed Out (status 41). Cannot Backup! Major problem!
From: kgiannakeli AT probank DOT gr (Katerina Giannakeli)
Date: Thu, 7 Aug 2003 16:08:01 +0300
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Hi all,

the last few days the backup procedure fails, stating that "network timed
out' with status 41.
FYI, the software is NetBackup 3.41 (still) on Windows2000, which is backing
up the 3 out of 4 parts of a cluster system.

Two nights ago, without any change made, the 1st cluster part(CLS001) didn't
backup stating the above error.
When I logged in to CLS001, I noticed in TaskManager that bpbkar32.exe was
loaded many times (I did perform various test backups, but they had all
ended). As the "wonderful" support person (who I managed to contact after
calling him all day long, and haven't heard from ever since) told me to stop
the NetBackup service on CLS001, kill all those hanging processes,  and
start the NB Service again, and that should fix the problem.

Well, it didn't, and I have a major problem, as I can't backup the main part
of the system! I am now copying various important data to a disk, but that
is not very reliable, not to mention that I use NetBackup to perform various
operations and now I am writing scripts to override the problem.


Please, if someone has encountered anything like this , let me know. Support
isn't much help and we have a big problem over here!


Thank you all in advance,

Katerina


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<BODY>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN class=3D500435712=
-07082003>Hi=20
all,</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN class=3D500435712=
-07082003>the=20
last few days the backup procedure fails, stating that "network timed out=
' with=20
status 41.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>FYI, the software is NetBackup 3.41 (still) on=
=20
Windows2000, which is backing up the&nbsp;3 out of 4 parts of a cluster=20
system.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN class=3D500435712=
-07082003>Two=20
nights ago, without any change made, the 1st cluster part(CLS001) didn't =
backup=20
stating the above error.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>When I logged in to CLS001, I noticed in TaskM=
anager=20
that bpbkar32.exe was loaded many times (I did perform various test backu=
ps, but=20
they had all ended). As the "wonderful" support person (who I managed to =
contact=20
after calling him all day long, and haven't heard from ever since) told m=
e to=20
stop the NetBackup service on CLS001, kill all those hanging processes,&n=
bsp;=20
and start the NB Service again, and that should fix the=20
problem.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>Well, it didn't, and I have a major problem, a=
s I can't=20
backup the main part of the system! I am now copying various important da=
ta to a=20
disk, but that is not very reliable, not to mention that I use NetBackup =
to=20
perform various operations and now I am writing scripts to override the=20
problem.</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>Please, if someone has encountered anything li=
ke this ,=20
let me know. Support isn't much help and we have a big problem over=20
here!</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>Thank you all in advance,</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2><SPAN=20
class=3D500435712-07082003>Katerina</SPAN></FONT></DIV>
<DIV><FONT face=3D"Microsoft Sans Serif" size=3D2></FONT>&nbsp;</DIV>
<DIV>&nbsp;</DIV><FONT SIZE=3D3 COLOR=3DBLUE><PRE>***********************=
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The contents of this email and any attachments are confidential.
It is intended for the named recipient(s) only.
If you have received this email in error please notify the system manager=
 or  the=20
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pies.

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