I did some checking...one of my contacts at Veritas (NBU Product Specialist)
sent this along.

"The 220 error I believe is a new one and it means "The bpdbm process (on
UNIX), or the NetBackup Database Manager service(on Windows) could not
create a directory path for its configuration catalogs due to the failure of
a system call. This is usually due to a permission problem or an "out of
space" condition."  Is it possible their catalog directory is nearly full?"



<><><><><><><><><><><><><><><><><><><><>
David A. Chapa
Backup Storage Consultant
DataStaff, Inc.
http://www.datastaff.com
312 683 1144
---------------------------------------

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of
draxil AT hknetmail DOT com
Sent: Friday, February 21, 2003 5:27 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] URGENT: NBU45 restores fail with "database system
error"


I already tried to send this and it doesn't sem to have worked. Apologies if
you get this twice.

Last weekend we upgraded from NBU3.4 to 4.5 with MP3. We have done several
restores since without any problem.
We use SQL-Backtrack for Oracle and the NetBackup OBSI to do hot backups of
oracle databases.

Yesterday we attempted to restore from that morning's SQL-Bactrack backup.
These backups/restores generated about 130 - 150 streams or jobs in
NetBackup.
The restore ran fine for the first 100 or so jobs, but then started failing
with the following message appearing in the bpdbm log on the master
server...

18:32:40.232 [29519] <2> bpdbm: request complete: exit status 220 database
system error

All subsequent restores fail with this error. The restore jobs do not even
appear in Activity Monitor. We tried again from a different backup and the
same
thing happpened.

I have a call open with Veritas. They have suggested converting that part of
the catalog back to ASCII text. We did this but are still getting the same
error. All the relevant catalog entries exist and look OK to me.

The servers involved are all HP-UX11 sharing SAN tape drives via SSO.

Any thoughts would be greatly appreciated.

Regards
Dean Allen
AXA Australia



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