Networker

Re: [Networker] Error backing up DISASTER_RECOVERY: on Win2008 client

2011-08-12 12:48:29
Subject: Re: [Networker] Error backing up DISASTER_RECOVERY: on Win2008 client
From: michael.jones2 AT EMC DOT COM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 12 Aug 2011 12:46:48 -0400
Yes, we have seen this before.  We have a special check in the DR backup to 
make sure the VSS System Writer is present and working on the system. Please 
run the command "vssadmin list writers" to check if the System Writer is in the 
list.  If not, you will need to contact Microsoft as it's a Windows issue with 
a core VSS writer.

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of Michael Leone
Sent: Friday, August 12, 2011 9:29 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Error backing up DISASTER_RECOVERY: on Win2008 client

> This is a known problem that happens when some Microsoft "automatic 
> updates" are applied. This article has some details on how to repair 
> the problem. You will need to take ownership of some files and repair
ACLs.
> 
> http://social.technet.microsoft.com/Forums/en-US/windowsbackup/
> thread/bb760434-de80-4cb6-ae9e-bd253e4b037c
> 
> After doing this you can run "vssadmin list writers" and the System 
> Writer should be included in the list.

Thanks. Tried that. Unfortunately, I still do not see a "System Writer" in the 
list of VSS writers. Did this (ran it as a shell script):

Takeown /f %windir%\winsxs\filemaps\* /a icacls %windir%\winsxs\filemaps\*.* 
/grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX) net stop cryptsvc 
Net start cryptsvc

Still no "System Writer" ...


> 
> 
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU
> ] On Behalf Of Michael Leone
> Sent: Friday, August 12, 2011 7:59 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] Error backing up DISASTER_RECOVERY: on Win2008
client
> 
> I am seeing this error, when backing up one of my Win2008 clients: (NW
> 7.6.2)
> 
> * admnsam004:DISASTER_RECOVERY:\ 1 retry attempted
>   admnsam004:DISASTER_RECOVERY:\: No full backups of this save set 
> were found in the media database; performing a full backup
> * admnsam004:DISASTER_RECOVERY:\ 82435:save: Ignoring global 
> directives for the Disaster Recovery backup.
> * admnsam004:DISASTER_RECOVERY:\ 82720:save: Disaster Recovery backup 
> is

> enabling hard link and 8.3 shortname settings.
> * admnsam004:DISASTER_RECOVERY:\ 83241:save: ERROR: No System Writer 
> present for DR processing. Cannot continue.
> * admnsam004:DISASTER_RECOVERY:\ 77775:save: Processing completed for 
> disaster recover backup.
> * admnsam004:DISASTER_RECOVERY:\ 80520:save: ASR Backup..Critical 
> error creating snapshot of ASR critical volumes and cannot continue.
> * admnsam004:DISASTER_RECOVERY:\ 83449:save: Error occured while 
> saving critical volumes.
>      * <ERROR> :  Failed with error(s)
> 
> How can there be no System Writer present for DR processing? Isn't the 
> System Writer that it is trying to use a built-in writer?
> 
> The other savesets backup fine:
> 
> * admnsam004:ALL savefs admnsam004: succeeded.
>   admnsam004: D:\                   level=1,       180 MB 00:01:21 134 
> files
>   admnsam004: C:\                   level=1,       344 MB 00:01:18 971 
> files
> 
> Anyone seen anything like this? My other Win2008 clients (a couple
dozen) 
> do not exhibit this error).
> 
> --
> Michael Leone
> Network Administrator, ISM
> Philadelphia Housing Authority
> 2500 Jackson St
> Philadelphia, PA 19145
> Tel:  215-684-4180
> Cell: 215-252-0143
> <mailto:michael.leone AT pha.phila DOT gov>
> 
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