Lengthening the TCP Keepalive time on the servers and setting retries in
Networker to 0 were also recommendations from EMC support on my issue, neither
of which has helped.
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Werth, Dave
Sent: Tuesday, February 08, 2011 12:19 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] 7.6.1 - Savesets hang
I gave this a shot. It may have helped some but it didn't fix the problem
completely.
Dave Werth
Garmin AT, Inc.
Salem, Oregon
From: Craig Hurst [mailto:craig.hurst AT ansys DOT com]
Sent: Monday, February 07, 2011 10:47 AM
To: EMC NetWorker discussion; Werth, Dave
Subject: Re: [Networker] 7.6.1 - Savesets hang
Not sure this will help, but I have had issues with Windows 2008 also, backups
keep timing out. Tried different versions of Networker client, didn't help. EMC
had me change the following settings in Networker console.
Go to the group that includes problem client, go to properties> advanced >
client retries set to 1, inactivity timeout set to 0
Also on client add a system variable: Name: NSR_KEEPALIVE_WAIT Variable: 3500
now restart Networker Exec service
Clients are running 7.6.1
This resolved all my 2008 issues. Hope this helps.
-----------------------------------
Craig Hurst
Systems Administrator
ANSYS, Inc.
craig.hurst AT ansys DOT com<mailto:craig.hurst AT ansys DOT com>
Tel: 1.724.514.3607
Fax: 1.724.514.3117
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On Mon, Feb 7, 2011 at 1:34 PM, Werth, Dave <dave.werth AT garmin DOT
com<mailto:dave.werth AT garmin DOT com>> wrote:
I didn't mention that the problem also affects our Exchange backups so it might
be the same issue. The Module for Exchange version is 5.1.3.274. Incrementals
for the most part have been ok so far but the full backups have been a problem.
We never had the problem with 7.5.2 server.
Dave Werth
Garmin AT, Inc.
Salem, Oregon
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT
EDU<mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU>] On Behalf Of Kevin Malone
Sent: Monday, February 07, 2011 10:12 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU<mailto:NETWORKER AT LISTSERV.TEMPLE
DOT EDU>
Subject: Re: [Networker] 7.6.1 - Savesets hang
I am running 7.5.3.2 and have been experiencing SQL backup hangs ever since I
upgraded to this version from 7.4.4 over 3 months ago. I have seen hangs on
log file (incr) backups of SQL and failures on differential and full backups
with errors being i/o 995 errors. We have not been able to isolate the issue
as of yet, and EMC engineering has been looking into this for some time. This
does not happen with traditional file level backups for the same servers, only
with SQL. We can backup SQL to a local file and then backup that file with no
errors. We use the SQL Module. I have tried lots of combinations of older SQL
clients and older NW client versions and are now down to only a couple of
clients that have this behavior having downgraded to SQL Module versions 5.0
(for SQL 2005) or 5.1 (for SQL 2008). This issue happens across all Microsoft
OS versions, all SQL versions (2005 and 2008) and both 32 and 64 bit.
I know this isn't the same issue as yours, Dave, but I am curious if anyone
else out there is seeing similar issues with backups hanging/erroring with i/o
995.
Kevin Malone
Salisbury University
Salisbury, Maryland
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT
EDU<mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU>] On Behalf Of Werth, Dave
Sent: Monday, February 07, 2011 12:52 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU<mailto:NETWORKER AT LISTSERV.TEMPLE
DOT EDU>
Subject: [Networker] 7.6.1 - Savesets hang
We are running NetWorker 7.6.1 Server on Windows 2008 R2 Server. This was
installed a week ago last Friday. Our old server was 7.5.2.
I know this has been discussed before and I've spent some time searching the
archives and the EMC PowerLink Knowledge Base without much luck.
The problem is that on a somewhat random basis different savesets hang during
backups, usually the bigger ones that take longer to backup. I can often
restart them by going onto the client and killing the save process but
sometimes they hang again. Our clients are a mixture of 7.5 and 7.6 which
doesn't seem to make a difference to the problem.
Can anyone offer some help to me with the problem?
Thanks,
Dave Werth
Garmin AT, Inc.
Salem, Oregon
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