Re: [Networker] Upgrading from 7.4.5 to 7.52
2010-03-23 09:17:34
You have to have "support" for the upgrade. As long as you have a
valid support contract, or bought your license in the past year, with 1
year support, you will be covered. Otherwise, you won't be covered for
this upgrade.
The only way I know of to "authorize" an upgrade enabler, is to email
licensing AT emc DOT com. I wish you could do it online.
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk
(504) 568-4364 (Direct)
(504) 654-7520 (BlackBerry number)
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of MIchael Leone
Sent: Tuesday, March 23, 2010 8:01 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Upgrading from 7.4.5 to 7.52
> You will still need to permanently authorize
> the enabler either before or after the update.
I've entered the temporary enabler for 7.5.2 on my server. But how do I
go
about getting the permanent authorization? Can I do that from the
licensing website? I've rehosted licenses from there, but not upgraded a
license from one version to another. Or do I need to email licensing,
and
have them do it for me?
My current license should entitle me to upgrade 7.4 to 7.5, right?
That's
not a separate purchase?
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