Uhoh... I hope that isn't the case. I'll find out soon enough.
Thanks for the heads up.
-----Original Message-----
From: Roberta Gold [mailto:gold11 AT llnl DOT gov]
Sent: Monday, October 27, 2008 11:47 AM
To: EMC NetWorker discussion; Joel Fisher
Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3
Those are all the things that I did when I first had the problem.
Unfortunately, that solution only lasted until the next time I had to
stop/restart NetWorker ...
>Update.
>
>It appears the "NOT in index" issue was some type of mm database
>corruption. The tech had me do some deleting in the mm directory and
>then restart the server. Since that time, I have not had any issues
>pertaining to mounting media. This also resolved the adv_file
umounting
>issue.
>
>Owner notification is broken as far as I can tell, they have a bug
>ticket for it and have added me to the affected list. We still have
>several clients that are hanging up groups, I think that's just normal
>post upgrade mess to sort through.
>
>So all and all, I needed a patched nsrd and a "rebuilt" mm database.
>
>I'll update on the owner notification issue.
>
>Thanks!
>
>Joel
>
>
>
>-----Original Message-----
>From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On
>Behalf Of Joel Fisher
>Sent: Thursday, October 23, 2008 4:59 PM
>To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
>Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3
>
>I'm still trying to figure out the notification thing... my techs
>suggestion doesn't appear to work or I've done it wrong.
>
>
>
>I'll update when I've gotten somewhere.
>
>
>
>Thanks!
>
>
>
>Joel
>
>
>
>From: Mike Borkowski [mailto:mikeb AT uwaterloo DOT ca]
>Sent: Thursday, October 23, 2008 12:04 PM
>To: EMC NetWorker discussion; Joel Fisher
>Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3
>
>
>
>What did you use as the event name?
>
>---
>mike
>
>Joel Fisher wrote:
>
>Hey Paul,
>
>I have a script that I run about 30 minutes before my next backup
window
>starts that stops groups(via nsradmin) that are still running. I can
>shoot you the script if you want it.
>
>I'm speaking w/ the EMC tech right now, and he said that they've
changed
>owner notification so that you have to create a notification and then
>put the name of that notification in the owner notification field. No
>biggie as long as I can pass a variable to the notification from the
>owner notification field. Otherwise you'll have to setup a separate
>notification for each unique set of owners. Or write a script to grab
>the client name and match it to a set of emails in a external file.
The
>later might not be too bad, I've considered doing this for a while.
>
>Thanks for the response.
>
>Joel
>
>
>-----Original Message-----
>From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On
>Behalf Of Goslin, Paul
>Sent: Thursday, October 23, 2008 10:26 AM
>To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
>Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3
>
>We recently upgraded from 7.2.2 to 7.4 SP2 and have also experienced
the
>issue you refer to in item #4: "savegroups are not finishing and the
>jobs that are just hanging", when I check in the morning on our
>savegroups, some still show as running, with a few saves sets waiting
to
>run that are in the 'contacting client' state, but no save-sessions are
>running... It will sit like this until I manually abort the group and
>then re-start it. If I do nothing, it causes the next days attempt to
>run the group to abort with 'savegroup still running'... Which has
>caused us big problems on the weekends as we have no operators with
>enough Networker smarts to monitor the groups on a daily basis and take
>corrective action if something does not complete...
>
>Is there any way to make a savegroup stop after a specific time period
?
>Say 23 hours & 30 minutes... If it has not completed, I want it to stop
>so the next days attempt of it can at least be started .....
>
>I've also experienced some small problems with the 'Owner Notification'
>on a few clients. I have it setup to use BLAT to send e-mail to
>interested parties, but it only seems to work when the group completes
>normally on its own, never when the group has to be manually aborted...
>And it NEVER logs the sending of the e-mail in the daemon.log like it
>used to do ??? What's up with that ??? Why are these events not logged
>as they were before ???
>
>
>
> -----Original Message-----
> From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Joel Fisher
> Sent: Thursday, October 23, 2008 10:02 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] problems from upgrade from 7.2.2 to 7.4.3
>
> Hey Guys,
>
>
>
> Last Thursday I upgrade from 7.2.2 to 7.4.3. It has been less
> than smooth so far.
>
>
>
> It initial seemed to go flawlessly, but Monday morning nsrd
> crashed and would not stay running. EMC provided a hotfixed
> nsrd that seems to have resolved that problem, but I have
> some other less critical problems that I was wondering if you
> guys have seen.
>
>
>
> 1) Adv_file devices keep randomly unmounting. I've seen in
>the
> archives people having issues with RO devices, but in my case
> it is any device RW or RO. There isn't any message any the
> log about the dismount just that it notifies me if it needs
> it mounted.
>
> 2) 'Owner notification' either doesn't work, or the
>functionality
> has changed. My existing scripts don't work with it. For
> troubleshooting, I've made a very simple script that
> basically takes stdin and writes it to a file. That doesn't
> work either.
>
> 3) Media that is labeled and previously working will not
>mount.
> I'll get a message about "volume xxxxxx(volid xxxxxxxxxxx)
> NOT in media index". But then after awhile it will mount,
> after no intervention on my part. This is happening on tapes
> within a silo and on my adv_file type devices that keep
> unmounting. May be related to the first problem.
>
> 4) Many, not all, savegroups are not finishing and the jobs
>that
> are just hanging out are typically index saves.
>
> 5) Nsrjb shows empty slots... which in not normal for an
>acsls
> silo. It allows me to allocate the "volumes" in those slots,
> but the volumes are not actually in the silo. In previous
> releases, a volume could not be allocated to a silo unless in
> was physically in the silo.
> I'm assuming this is a bug not a design change.
>
>
>
> Any assistance would be appreciated.
>
>
>
> FYI... I do have a case open with EMC to address them.
>
>
>
> Thanks!
>
>
>
> Joel
>
>
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--
Roberta Gold
Lawrence Livermore National Laboratory
ICC/HPSD - Security Technologies Group
gold11 AT llnl DOT gov
(925) 422-0167
To sign off this list, send email to listserv AT listserv.temple DOT edu and
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