Networker

Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3

2008-10-23 12:42:19
Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3
From: Joel Fisher <jfisher AT WFUBMC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 23 Oct 2008 12:39:13 -0400
Hey Roberta,

My tech mentioned "the disabling all devices" work around.  Does that
clear up the problem until the next networker shutdown?  Does is clear
up the adv_file device unmounting issue?

Thanks!

Joel



-----Original Message-----
From: Roberta Gold [mailto:gold11 AT llnl DOT gov] 
Sent: Thursday, October 23, 2008 12:01 PM
To: EMC NetWorker discussion; Joel Fisher
Subject: Re: [Networker] problems from upgrade from 7.2.2 to 7.4.3

Wow! Finally someone with the same problems as us!!! Especially item 
#3, which EMC has been working since our upgrade to 7.3 ... 7.3.1 ... 
7.3.2 ... 7.3.3 ... 7.4.1 ... 7.4.2. Apparently it is related to the 
media index not being ready when it tries to do mounts. Of course the 
autochanger volumes will retry until successful, but no such retries 
for advfile volumes ...

Our work-around is to disable both jukeboxes and unmount all advfile 
volumes before shutting down NetWorker. After restarting NetWorker we 
wait for "media db open for business' before enabling our devices. 
Pain in the ...

Anyway, this only works for planned outages. When NetWorker goes down 
without time to do above, we have to do the workaround after it comes 
up, and stop/restart again!

I will post case numbers later. I am busy for the next 30 minutes ...

Oh yes. We also experienced 1, 2, 4, & 5 ...




>Hey Guys,
>
>
>
>Last Thursday I upgrade from 7.2.2 to 7.4.3. It has been less than
>smooth so far.
>
>
>
>It initial seemed to go flawlessly, but Monday morning nsrd crashed and
>would not stay running.  EMC provided a hotfixed nsrd that seems to
have
>resolved that problem, but I have some other less critical problems
that
>I was wondering if you guys have seen.
>
>
>
>1)      Adv_file devices keep randomly unmounting.  I've seen in the
>archives people having issues with RO devices, but in my case it is any
>device RW or RO.  There isn't any message any the log about the
dismount
>just that it notifies me if it needs it mounted.
>
>2)      'Owner notification' either doesn't work, or the functionality
>has changed.  My existing scripts don't work with it.  For
>troubleshooting, I've made a very simple script that basically takes
>stdin and writes it to a file.  That doesn't work either.
>
>3)      Media that is labeled and previously working will not mount.
>I'll get a message about "volume xxxxxx(volid xxxxxxxxxxx) NOT in media
>index".  But then after awhile it will mount, after no intervention on
>my part.  This is happening on tapes within a silo and on my adv_file
>type devices that keep unmounting.  May be related to the first
problem.
>
>4)      Many, not all, savegroups are not finishing and the jobs that
>are just hanging out are typically index saves.
>
>5)      Nsrjb shows empty slots... which in not normal for an acsls
>silo.  It allows me to allocate the "volumes" in those slots, but the
>volumes are not actually in the silo.  In previous releases, a volume
>could not be allocated to a silo unless in was physically in the silo.
>I'm assuming this is a bug not a design change.
>
>
>
>Any assistance would be appreciated.
>
>
>
>FYI... I do have a case open with EMC to address them.
>
>
>
>Thanks!
>
>
>
>Joel
>
>
>To sign off this list, send email to listserv AT listserv.temple DOT edu 
>and type "signoff networker" in the body of the email. Please write 
>to networker-request AT listserv.temple DOT edu if you have any problems 
>with this list. You can access the archives at http:// 
>listserv.temple.edu/archives/networker.html or
>via RSS at http:// listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER


-- 
Roberta Gold
Lawrence Livermore National Laboratory
ICC/HPSD - Security Technologies Group
gold11 AT llnl DOT gov
(925) 422-0167

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER

<Prev in Thread] Current Thread [Next in Thread>