Re: [Networker] AlphaStor - Couldnt read mount info

Carl,

I was working with 3.03 right before we pulled it from our environment.  Can
you verify which version of the Library manager and Device Manager you have
on both your AS server and NW server.  I saw strange issues when the
Networker server had an older version of the library manager daemon than
what AS was running.   Also does this only happen with this pool of tapes?
Certain tapes?


Chad Smykay, RHCE, LCNA
Systems Storage Administrator
Rackspace Managed Hosting (TM)
210-892-4025 ext 1603
Cell: 210-273-2344

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU] 
On
Behalf Of Carl Farnsworth
Sent: Tuesday, March 30, 2004 2:20 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] AlphaStor - Couldnt read mount info

Calling all AlphaStor Gurus!

Working on a relatively fresh AlphaStor/NetWorker install: AS 3.03_33,
NW7.1, separate servers, both Win2K/SP4.

Friday night, backups okay - to Monthly Pool.
System sits idle all weekend.
Monday night - to Daily Pool - nothing gets started because AlphaStor keeps
responding with error "Couldnt read mount info".  Checked everything in
AlphaStor - all looked okay - no volumes mounted in Devices according to
Device Acitivty Report.  "List all Volumes" showed available volumes in
Daily Pool with Location "InsideESL123".  Stopped the Group, and simply did
a Robot Inventory from AlphaStor, then Group started up fine.

Anybody troubled with similar issues?

Regards
Carl Farnsworth

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