Re: [Networker] AlphaStor - Couldnt read mount info

Thanks for the input.  This is a new install, so all components of AS are
3.03_33.  So far we've only had one experience with this problem, so I
can't say for sure that it's related to this pool of tapes - although the
timing does make me wonder if AS is having trouble "switching" between
pools.

Hopefully won't be seeing it again anytime soon :-)


On Tue, 30 Mar 2004 17:24:45 -0600, Chad Smykay <csmykay AT RACKSPACE DOT COM>
wrote:

>Carl,
>
>I was working with 3.03 right before we pulled it from our environment.
Can
>you verify which version of the Library manager and Device Manager you have
>on both your AS server and NW server.  I saw strange issues when the
>Networker server had an older version of the library manager daemon than
>what AS was running.   Also does this only happen with this pool of tapes?
>Certain tapes?
>
>
>Chad Smykay, RHCE, LCNA
>Systems Storage Administrator
>Rackspace Managed Hosting (TM)
>210-892-4025 ext 1603
>Cell: 210-273-2344
>
>-----Original Message-----
>From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT 
>EDU] On
>Behalf Of Carl Farnsworth
>Sent: Tuesday, March 30, 2004 2:20 PM
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] AlphaStor - Couldnt read mount info
>
>Calling all AlphaStor Gurus!
>
>Working on a relatively fresh AlphaStor/NetWorker install: AS 3.03_33,
>NW7.1, separate servers, both Win2K/SP4.
>
>Friday night, backups okay - to Monthly Pool.
>System sits idle all weekend.
>Monday night - to Daily Pool - nothing gets started because AlphaStor keeps
>responding with error "Couldnt read mount info".  Checked everything in
>AlphaStor - all looked okay - no volumes mounted in Devices according to
>Device Acitivty Report.  "List all Volumes" showed available volumes in
>Daily Pool with Location "InsideESL123".  Stopped the Group, and simply did
>a Robot Inventory from AlphaStor, then Group started up fine.
>
>Anybody troubled with similar issues?
>
>Regards
>Carl Farnsworth
>

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