Bacula-users

Re: [Bacula-users] Operator Command repeat interval question

2011-11-17 07:42:09
Subject: Re: [Bacula-users] Operator Command repeat interval question
From: Dan Langille <dan AT langille DOT org>
To: Bill Arlofski <waa-bacula AT revpol DOT com>
Date: Thu, 17 Nov 2011 07:40:10 -0500
On Nov 14, 2011, at 11:31 AM, Bill Arlofski wrote:

> On 11/11/11 12:22, Dan Langille wrote:
>> 
>> On Nov 11, 2011, at 11:52 AM, Bill Arlofski wrote:
>> 
>>> Does anyone know where I can find the schedule that Bacula follows when
>>> sending operator notifications (eg: Intervention needed... for mounting a
>>> volume etc)?
>>> 
>>> Thought I saw it somewhere once, possibly on this list but can not find it 
>>> now.
>>> 
>>> I would like to set it to "never resend" if possible, but I think it is
>>> hard-coded.
>> 
>> Bill told me this on IRC:
>> 
>> All of our clients' bacula servers (including ours) send email to our help 
>> desk software
>> which creates a new ticket and notifies workers for EACH "intervention 
>> needed" email. 
>> We only need to get one since the ticket system will not let us forget about 
>> it, and having
>> 20 tickets with the same subject, for the same problem just causes us more 
>> work (e.g.: 
>> we need to close all 220 or merge them all into one and then and close that 
>> one)
>> 
> 


> Sorry to reply to my own thread, but I'd really like to have all of our
> clients' Bacula servers send only one "intervention needed" email per Job if
> possible and am not sure if this would need to become a feature request or if
> it is something that I just plain missed - even though I have scoured the docs
> 
> Below is my original message with Dan's cut-n-paste of my comments in #bacula
> on freenode the other day.
> 
> Thanks!

Does this command help?
> 
> Alert Command = "sh -c 'tapeinfo -f %c |grep TapeAlert|cat'"

Perhaps that could take a custom script to do what you wanted…

I'm not at all sure if this is the right area or not.

-- 
Dan Langille - http://langille.org


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