[Bacula-users] The famous "ERR=Input/output error"

Hi everyone

We have been facing this issue for a long time, so any help or insight will be 
greatly appreciated.

Bacula seem to be working just fine, with the exception of these two situations 
below:

1) Bacula cannot reposition the tape and continue using it after it is 
unmounted. If the tape stays mounted for the whole week, for example, all daily 
backups work fine.
2) Restore jobs work ok, but always with the "ERR=Input/output" error (log 
below)

I'm mentioning these situations because they are certainly related to how 
bacula-sd is configured. There must be something wrong with our bacula-sd.conf 
file, but I can assure you that we are using exactly as suggested by btape 
test. Here it is:

Device {
  Name = LTO-3
  Drive Index = 0
  Autochanger = no
  Archive Device = /dev/nst0
  Maximum Changer Wait = 3d
  AutomaticMount = yes
  AlwaysOpen = yes
  Media Type = LTO-3
  RemovableMedia = yes
  Offline On Unmount = no
  Spool Directory = /var/lib/bacula/spool
  Maximum Spool Size = 35gb
  RandomAccess = no
  LabelMedia = yes
  #Hardware End of Medium = No
  #Fast Forward Space File = No
  Two EOF = no
  BSF at EOM = no
}

And here is the restore job log showing the problem:

23-Aug 10:14 br01 JobId 1396: Start Restore Job 
RestoreFiles.2011-08-23_10.14.27_36
23-Aug 10:14 br01 JobId 1396: Using Device "LTO-3"
23-Aug 10:14 br01 JobId 1396: Ready to read from volume "M082011" on device 
"LTO-3" (/dev/nst0).
23-Aug 10:14 br01 JobId 1396: Forward spacing Volume "M082011" to file:block 
289:0.
-->23-Aug 10:16 br01 JobId 1396: Error: block.c:1002 Read error on fd=5 at 
file:blk 290:0 on device "LTO-3" (/dev/nst0). ERR=Input/output error.
23-Aug 10:16 br01 JobId 1396: End of Volume at file 290 on device "LTO-3" 
(/dev/nst0), Volume "M082011"
23-Aug 10:16 br01 JobId 1396: End of all volumes.
23-Aug 10:16 br01 JobId 1396: Max configured use duration=432,000 sec. 
exceeded. Marking Volume "M082011" as Used.
23-Aug 10:16 br01 JobId 1396: Bacula br01 5.0.3 (30Aug10): 23-Aug-2011 10:16:33
  Build OS:               x86_64-redhat-linux-gnu redhat 
  JobId:                  1396
  Job:                    RestoreFiles.2011-08-23_10.14.27_36
  Restore Client:         fs01
  Start time:             23-Aug-2011 10:14:29
  End time:               23-Aug-2011 10:16:33
  Files Expected:         395
  Files Restored:         294
  Bytes Restored:         14,563,151
  Rate:                   117.4 KB/s
  FD Errors:              0
  FD termination status:  OK
  SD termination status:  OK
  Termination:            Restore OK -- warning file count mismatch

And the hardware configuration:

Server: Dell PowerEdge T310
Tape Drive: Dell PowerVault  LTO3-060 (made by IBM)
O.S.: CentOS 5.5 as a guest of Vmware ESXi 4.1 (tape is configured using 
pass-through)
Bacula version: 5.0.3

And that's it!

Rodrigo Ferraz
-------------------------------------
Concept Netservices
http://www.conceptnetservices.com
+55 (51) 3355-8000

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