Guys,

I figured out what is the real problem. The company implemented a criptografy solution on all laptops called Credant. After this implementation Bacula can't access anymore any file on drive of laptops.

Somebody have any idea or have experienced this kind of situation? What can I do? I can access/copy/move any file on laptops while on network.

Tks!

Em 27/11/2008 22:59, James Harper escreveu:

> Hello people,
>
> I'm using Bacula-win v. 2.4.3 and everything was working fine;
suddenly
> Bacula stops to make backup of files from the clients. The message is:
> Cannot open "Path\File..." ERR: Access is denied
>
> The backups are beeing stored on files (I'm not using tapes).
>
> The curious thing is that anything was changed and the backups were
> working perfectly. I don't know what to do... please someone can help
me?
>

I assume the "cannot open ..." message refers to a file on the Windows
system... as the Administrator user under Windows, can you access those
files? What are the security settings currently?

I have definitely seen NTFS get corrupt before in such a way that files
appear to exist but are inaccessible (although this was not using the
Backup Api which may or may not have had a problem accessing them).
Maybe run a chkdsk /f on the disk?

James

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