Bacula-users

Re: [Bacula-users] Failed backup: Network send error to SD. Broken Pipe

2008-06-03 12:20:14
Subject: Re: [Bacula-users] Failed backup: Network send error to SD. Broken Pipe
From: Christian Nolte <ch.nolte AT noltec DOT org>
To: Josh Fisher <jfisher AT pvct DOT com>
Date: Tue, 03 Jun 2008 18:19:51 +0200
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Christian Nolte wrote:
> Josh Fisher wrote:
>> Christian Nolte wrote:
>>> John Drescher wrote:
>>>  
>>>>> Does no one have a clue what could be wrong with my configuration?
>>>>> Anything that I might try to get more information about the problem?
>>>>>
>>>>>       
>>>> My first guess is a faulty NIC or switch.
>>>>     
>>> Unfortunately I have no access to the hardware outside our company. The
>>> system to be backed up is hosted by a provider (STRATO in Germany).
>>>
>>> The connection in our company is working fine. No problems with large
>>> downloads or something like that.
>>>
>>> Is there a way to get further information from bacula so that I can
>>> debug this issue?
>>>   
>> Yes. Run bacula-sd manually, setting the debug level to 150 and
>> capturing debug output to a file. Something like:
> 
>> touch /var/lib/bacula/sdlog
>> chown bacula /var/lib/bacula/sdlog
>> chgrp disk /var/lib/bacula/sdlog
>> bacula-sd -d150 -c /etc/bacula/bacula-sd.conf -u bacula -g disk
>> &>/var/lib/bacula/sdlog
> 
> Thanks, Josh. With your information I was able to get the storage daemon
> log below. What puzzles me is, that this seems not to be a network issue
> because the log indicates that there is an issue with writing the data
> the FD sent to the SD. I just have checked the partition and there are
> no errors in the file system. I will try another partition to store the
> backup.
> 
> Here is the excerpt from the logfile:
> 
> fc6_32_build2-sd: askdir.c:351 >dird: fc6_32_build2-sd: askdir.c:357
> Didn't get vol info vol=Full-Ext-Vol-0001: ERR=Network error on
> bnet_recv in req_vol_info.
> fc6_32_build2-sd: block.c:748 dir_update_volume_info terminate writing
> -- ERROR
> fc6_32_build2-sd: block.c:771 Leave terminate_writing_volume -- ERROR
> fc6_32_build2-sd: append.c:220 Got write_block_to_dev error on device
> "FileStorageExternal" (/mnt/backup-store/backups).
> fc6_32_build2-sd:
> fd_cmds.c:160 <filed:

I get the same error message when using an other physical device to back up:

- ---
fc6_32_build2-sd: askdir.c:351 >dird: fc6_32_build2-sd: askdir.c:357
Didn't get vol info vol=Full-Vol-0005: ERR=Network error on bnet_recv in
req_vol_info.
fc6_32_build2-sd: block.c:748 dir_update_volume_info terminate writing
- -- ERROR
fc6_32_build2-sd: block.c:771 Leave terminate_writing_volume -- ERROR
fc6_32_build2-sd: append.c:220 Got write_block_to_dev error on device
"FileStorage" (/mnt/backup-store2/backups).
- ---

As mentioned: Other backups work fine on the same devices. This specific
backup *always* stops after 2,991,804,324 bytes have been written...

- --
For more than 4 generations the IT Professionals were the guardians
of quality and stability in software. Before the dark times.
Before Microsoft...

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