Please excuse the original post to the wrong list.

Cameron

To: <amanda-users AT amanda DOT org>
Sent: Tuesday, September 20, 2005 7:27 AM
Subject: Email message body blank in yahoo

I have created a queue which sends an autoreply email to the requestor. When RT autoreplies to a yahoo account, the email message appears with no message body. Emails sent to other addresses, including hotmail, do not suffer from this problem.

I've noticed in hotmail that the email message body starts with the following characters and wonder if there are some strange characters that upset yahoo: »¿

The email template (based on the global template) is included below. Not that I get the same problem when using the global template so I don't believe it's something I've done. Has anyone experienced this problem or could anyone suggest what the cause is?

Regards



Cameron



Subject: Created: {$Ticket->Subject}

This message has been automatically generated in response to the

creation of a ticket, "{$Ticket->Subject()}", a summary of which appears below.

Your ticket has been assigned an ID of "[{$rtname} #{$Ticket->id()}]".

If you wish to update this ticket at any time visit http://www.mydomain.co.nz/support/contact_us?type=1&subject=%5B{$rtname}%20%23{$Ticket->id}%5D.

Note: Please do not reply to this email.

                       Thank you,
                       Support

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