Amanda-Users

Re: Problems with HP SureStore VS80e (DLT1)

2004-11-25 09:01:54
Subject: Re: Problems with HP SureStore VS80e (DLT1)
From: Martin Hepworth <martinh AT solid-state-logic DOT com>
To: Dave Ewart <Dave.Ewart AT cancer.org DOT uk>
Date: Thu, 25 Nov 2004 13:57:10 +0000
Dave Ewart wrote:

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On Thursday, 25.11.2004 at 14:22 +0100, Andreas Haumer wrote:


[...]

The situation quickly became worse and at some point the tape drive
refused to eject the tape cartridge. We called the HP support and they
replaced the drive without problems. With the new drive, the nightly
backup again started to work fine.

After about 2 weeks, the same errors occured again. The nightly backup
runs began to fail up to the point where the drive refused to eject
the cartridge. So, HP replaced the drive again and we started to use
our third drive in about 7 months of usage.

[...]


Interesting.  Same thing happened to us with a Tandberg DLT1 vs80 drive,
which I believe is fundamentally the same as the HP model.

Same symptoms as the above, but we've only had one 'dead' drive.  I
assumed it was Just One Of Those Things.  The first drive lasted for
about 12 months and the second has been going fine for about 10 months
so far.

Dave.

- -- Dave Ewart

And here - seems to be heat related. Of the drives that have died (2xDLT1's and 1x VS80 all HP), have died on hot days in not temp controlled rooms.


--
Martin Hepworth
Senior Systems Administrator
Solid State Logic Ltd
tel: +44 (0)1865 842300


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