Amanda-Users

Re: client timing out

2003-11-07 14:05:22
Subject: Re: client timing out
From: "C. Wilson" <cwilson AT cooketech DOT net>
To: Amanda Users <amanda-users AT amanda DOT org>, cwilson AT cooketech DOT net
Date: Fri, 07 Nov 2003 13:03:26 -0600
Paul Bijnens wrote:
> 
> C. Wilson wrote:
> 
> > I have not been able to get a backup of one of my amanda clients for 3
> > days. The only errors I can find is in the
> > amandad.20031104013547000.debug, which are:
> 
> You left out the "noop" request just before, I believe.
> 
> >
> > amandad: time 7453.715: dgram_recv: timeout after 10 seconds
> > amandad: time 7453.715: waiting for ack: timeout, retrying
> > amandad: time 7463.715: dgram_recv: timeout after 10 seconds
> > amandad: time 7463.715: waiting for ack: timeout, retrying
> > amandad: time 7473.715: dgram_recv: timeout after 10 seconds
> > amandad: time 7473.715: waiting for ack: timeout, retrying
> > amandad: time 7483.715: dgram_recv: timeout after 10 seconds
> > amandad: time 7483.715: waiting for ack: timeout, retrying
> > amandad: time 7493.715: dgram_recv: timeout after 10 seconds
> > amandad: time 7493.715: waiting for ack: timeout, giving up!
> > amandad: time 7493.715: pid 4331 finish time Tue Nov  4 03:40:41 2003
> >
> > I've searched the FAQ which suggested that I increase the ctimeout value
> > in the amanda.conf file. I increased the value from 30 to 120 on the
> > Amanda server, but it's still timing out.
> 
> This is just a symptom that the the computer never received an ack
> packet.  Something in the netwrok setup?  (is the computer replying
> to the correct server?  multiple Network card?  Firewall blocking?
> etc. etc.)
> Increasing the ctimeout will not help.
> 
> --
> Paul Bijnens, Xplanation                            Tel  +32 16 397.511
> Technologielaan 21 bus 2, B-3001 Leuven, BELGIUM    Fax  +32 16 397.512
> http://www.xplanation.com/          email:  Paul.Bijnens AT xplanation DOT com
> ***********************************************************************
> * I think I've got the hang of it now:  exit, ^D, ^C, ^\, ^Z, ^Q, F6, *
> * quit,  ZZ, :q, :q!,  M-Z, ^X^C,  logoff, logout, close, bye,  /bye, *
> * stop, end, F3, ~., ^]c, +++ ATH, disconnect, halt,  abort,  hangup, *
> * PF4, F20, ^X^X, :D::D, KJOB, F14-f-e, F8-e,  kill -1 $$,  shutdown, *
> * kill -9 1,  Alt-F4,  Ctrl-Alt-Del,  AltGr-NumLock,  Stop-A,  ...    *
> * ...  "Are you sure?"  ...   YES   ...   Phew ...   I'm out          *
> ***********************************************************************
        I have two amandad debug files on the client:
amandad.20031107100613000.debug
amandad.20031107100613.debug

The "noop" is in the amandad.20031107100613.debug file, that has no
errors. The amandad.20031107100613000.debug file is the one with the
timeout errors.

I find no errors in my Amanda server debug files.

There's no firewall and I don't see any evidence that's it's dropping
off the net. It only has one ethernet card and I checked to make sure
the router and the box were set at Full Duplex. No packet loss or
collisions and DNS seems to be working fine.

I'm still confussed on what it can be and how to resolve it.

Thanks for your response,

CWilson

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