By all means use one of the later versions, they work better.  And open a 
Tivoli ticket if it still doesn't work.

But just in case this helps you in the short term
:
I have 2 customers that cannot reliably do mailbox restores for Exchange, one 
at TDP 6.4 with 2010, and one at TDP 7.1 with 2013.
By "reliably" I mean sometimes it works and sometimes it doesn't.  
Or it worked for a long time, then stopped working.
We think it has to do with Windows updates and/or AD updates that are causing 
the problems.
Neither customer has been willing to pursue the problem vigorously with support 
because:

No matter what options you choose, when you start the mailbox restore, TSM is 
first going to restore the whole mailbox DB (and apply any necessary logs.)
It puts the mailbox DB into a recovery DB, extracts the mailbox for you, then 
deletes the recovery DB.
And while that is nice, what my customers do is just restore the mailbox DB to 
the recovery DB and then turn it over to the Exchange guy, who happily extracts 
the mailbox with Exchange tools.
Result is the same, except you then have to delete the recovery DB on your own.

So while I believe it can be fixed, they are happy with the workaround.   The 
time involved is mostly in getting the DB restore done anyway, and the extra 
step for the Exchange guy is trivial.

W


 


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Del Hoobler
Sent: Monday, March 10, 2014 7:38 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Exchange single mailbox restore

Hi Jerome,

You do not need an extra license. But I do recommend installing a newer version 
of Data Protection for Exchange. For example...

version 6.4.1:

ftp://public.dhe.ibm.com/storage/tivoli-storage-management/maintenance/tivoli-data-protection/ntexch/v641/windows/

   or

version 7.1.0.1:

ftp://public.dhe.ibm.com/storage/tivoli-storage-management/patches/tivoli-data-protection/ntexch/v710/windows/


Thank you,

Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 03/10/2014
06:09:04 AM:

> From: "Swartz, Jerome" <Jerome.Swartz AT COMPUTACENTER DOT COM>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 03/10/2014 06:09 AM
> Subject: Exchange single mailbox restore Sent by: "ADSM: Dist Stor 
> Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi chaps,
>
> I am busy testing the single mailbox restore for Exchange 2010 without 
> much luck. Is there an additional licence I require for this.?
>
> Server W2k8
> TSM for Mail 6.1.2
>