Hi Geoff,

MAPI errors are common until you get things configured correctly.
There are a few documents that will help you once you have
the error message:

In the User's Guide under the section titled:
   "Resolving MAPI and Exchange database problems"

Also look here:
   https://www-304.ibm.com/support/docview.wss?uid=swg21395948
under the section:
   "Messaging API (MAPI) Known Problems and Limitations"

And here are a few more:
   - http://www-01.ibm.com/support/docview.wss?uid=swg21446043
   - http://www-01.ibm.com/support/docview.wss?uid=swg21453770

If you continue to have problems, open a PMR so that we can
get a trace to find out what is failing.


Thanks,

Del

----------------------------------------------------
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 05/01/2013
12:53:32 PM:

> From: Geoff Gill <avalnche96 AT yahoo DOT com>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 05/01/2013 01:04 PM
> Subject: Exchange questions
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
>
>
>  Hi All,
>
> Got some questions related to Exchange backups and restores.
>
> First, I'm wondering if this shortcut properties is correct or needs
> adjusting.
> "C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.exe" /tsmoptfile="D:
> \Microsoft\Exchange Server\Tivoli\dsm_daily.opt" /config="D:
> \Microsoft\Exchange Server\Tivoli\tdpexc.cfg" /excserver=svr0008
>
>
> Second: according to the customer they were told to install
> Microsoft MAPI v1.2.1, which they did. When trying to do a restore
> of a mailbox to a .pst file I'm told it fails. I have no error at
> this moment and the logs we found have nothing in them so I'm
> wondering if and where that error might be written. I've asked them
> to send me some screenshots of this error but don't have them yet.
> So I guess I'm looking for info if anyone has performed this
> particular type restore and might have gone through some
> troubleshooting because the initial tries failed.
>
>
> Thank You
> Geoff Gill
>
>