Hello.
In the documentation I have it says to install the Microsoft Exchange Server
MAPI Client.
So maybe make sure that this MAPI (from earlier email):
"Second: according to the customer they were told to install Microsoft MAPI
v1.2.1, which they did. When trying to do a restore of a mailbox to a .pst file
I'm told it fails."
Is not the Microsoft Outlook MAPI.
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Carlo Zanelli
Sent: Thursday, May 02, 2013 2:31 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Exchange questions
Hi Geoff,
this:
"C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.exe"
/tsmoptfile="D:\Microsoft\Exchange Server\Tivoli\dsm_daily.opt"
/config="D:\Microsoft\Exchange Server\Tivoli\tdpexc.cfg" /excserver=svr0008
looks ok, usually you do not need more than that to make it working.
Hope this helps.
On Wed, May 1, 2013 at 6:36 PM, Del Hoobler <hoobler AT us.ibm DOT
com<mailto:hoobler AT us.ibm DOT com>> wrote:
> Hi Geoff,
>
> MAPI errors are common until you get things configured correctly.
> There are a few documents that will help you once you have the error
> message:
>
> In the User's Guide under the section titled:
> "Resolving MAPI and Exchange database problems"
>
> Also look here:
> https://www-304.ibm.com/support/docview.wss?uid=swg21395948
> under the section:
> "Messaging API (MAPI) Known Problems and Limitations"
>
> And here are a few more:
> - http://www-01.ibm.com/support/docview.wss?uid=swg21446043
> - http://www-01.ibm.com/support/docview.wss?uid=swg21453770
>
> If you continue to have problems, open a PMR so that we can get a
> trace to find out what is failing.
>
>
> Thanks,
>
> Del
>
> ----------------------------------------------------
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu<mailto:ADSM-L AT
> vm.marist DOT edu>> wrote on 05/01/2013
> 12:53:32 PM:
>
> > From: Geoff Gill <avalnche96 AT yahoo DOT com<mailto:avalnche96 AT yahoo
> > DOT com>>
> > To: ADSM-L AT vm.marist DOT edu<mailto:ADSM-L AT vm.marist DOT edu>,
> > Date: 05/01/2013 01:04 PM
> > Subject: Exchange questions
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT
> > edu<mailto:ADSM-L AT vm.marist DOT edu>>
> >
> >
> >
> > Hi All,
> >
> > Got some questions related to Exchange backups and restores.
> >
> > First, I'm wondering if this shortcut properties is correct or needs
> > adjusting.
> > "C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.exe" /tsmoptfile="D:
> > \Microsoft\Exchange Server\Tivoli\dsm_daily.opt" /config="D:
> > \Microsoft\Exchange Server\Tivoli\tdpexc.cfg" /excserver=svr0008
> >
> >
> > Second: according to the customer they were told to install
> > Microsoft MAPI v1.2.1, which they did. When trying to do a restore
> > of a mailbox to a .pst file I'm told it fails. I have no error at
> > this moment and the logs we found have nothing in them so I'm
> > wondering if and where that error might be written. I've asked them
> > to send me some screenshots of this error but don't have them yet.
> > So I guess I'm looking for info if anyone has performed this
> > particular type restore and might have gone through some
> > troubleshooting because the initial tries failed.
> >
> >
> > Thank You
> > Geoff Gill
> >
> >
>
--
Eng. Carlo Zanelli
EMC Ireland, Co. Cork
Mobile: +353-(0)864569250, +39-3491419132
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